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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Elsa A.

  • Role: Student Academic
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Seamless Workspace!

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet differentiates itself through seamless integration with Google Workspace, strong security features, and support for large meetings. Its real-time collaboration tools and user-friendly interface make it easy for users to connect and work together effectively.

What is your favorite aspect of this product?

One of the standout aspects of Google Meet is its seamless integration with Google Workspace, which streamlines scheduling and collaboration. This feature enhances productivity by allowing users to easily access and share documents during meetings.

What do you dislike most about this product?

One common criticism of Google Meet is that it can be less intuitive for new users compared to some other platforms, particularly in navigating settings and features. Additionally, the video quality can vary based on internet connection, which can impact the overall experience.

What recommendations would you give to someone considering this product?

For someone considering Google Meet, I recommend: Explore Integration: Take advantage of its integration

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Caring

Cons

  • Vendor Friendly Policies
  • Less Fair

Maxwell M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Straightforward and effective virtual meeting sol.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

It's integration with other Google Workspace apps makes scheduling and collaboration effortless.

What is your favorite aspect of this product?

The video and audio quality are generally strong, even in varying network conditions.

What do you dislike most about this product?

The UI is less intuitive and not user-friendly.

What recommendations would you give to someone considering this product?

Google Meet is a solid choice for user looking for a straightforward and effective virtual meeting solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vivek k.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

meet helps people get together.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

works with google calendar, which makes it easy to set up meetings.

What is your favorite aspect of this product?

google drive lets you record talks right away.

What do you dislike most about this product?

video sometimes buffers.

What recommendations would you give to someone considering this product?

excellent for anyone who uses google tools.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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