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Google Cloud Logo Award Winner Product Badge
Google Cloud Logo Award Winner Product Badge
Google

Google Cloud

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Cloud
8.9 /10

What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details


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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 83

Cloud Backup

85

Load Balancing

85

Access Management

85

Cloud Integration

84

Data Migration

84

Service Desk Integration

84

Capacity Management

83

Systems Performance Management

83

Workflow Management

83

Analytics and Reporting

83

Encryption and Decryption Support

82

Vendor Capability Ratings

Average 83

Business Value Created

85

Breadth of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Quality of Features

84

Usability and Intuitiveness

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

Ease of Customization

80

Vendor Support

80

Google Cloud Reviews

Theepshiga N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Innovative Cloud Platform

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

Having delved into Google Cloud, I've found it to be a game-changer for my projects. The developer-friendly tools and APIs like Google Cloud SDK and Cloud Build have significantly streamlined my workflow, making application development a breeze. Staying updated with Google Cloud's continuous innovation efforts ensures I'm always equipped with the latest features, giving me a competitive edge in the market. Moreover, the extensive ecosystem of partners and integrations has allowed me to create tailored solutions that perfectly fit my needs.

What do you dislike most about this product?

As a user of Google Cloud, one aspect that I find challenging is its complex pricing structure. It's often difficult to understand and predict costs accurately, leading to unexpected expenses and budgeting difficulties for my projects. Additionally, mastering the platform's features can be time-consuming, especially for users new to cloud computing. Moreover, occasional service outages disrupt my workflow and access to applications or data stored on Google Cloud, causing frustration.

What recommendations would you give to someone considering this product?

For those considering Google Cloud, I recommend thoroughly evaluating your organization's specific needs and requirements to ensure that Google Cloud aligns with your objectives. Take advantage of the platform's trial period to explore its features and capabilities, and consider engaging with Google Cloud's expert consultants to understand how the platform can be tailored to your unique business needs. Additionally, invest in comprehensive training for your team to maximize their proficiency and productivity with Google Cloud.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Seema B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

easy interface and deployments

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

cost, simplicity, customer serivice, vendor services

What is your favorite aspect of this product?

easy to install

What do you dislike most about this product?

nothing as such

What recommendations would you give to someone considering this product?

go for it if you are looking for cloud services in budget

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Gaurav C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Feature rich CSP

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Google Cloud stands out from other similar products primarily due to its comprehensive suite of cloud services, advanced machine learning capabilities, and global infrastructure network. Its robust ecosystem of products covers a wide range of use cases, from compute and storage to analytics and AI, providing users with integrated solutions for building, deploying, and scaling applications.

What is your favorite aspect of this product?

The integration of AI and machine learning tools, such as AutoML and TensorFlow, empowers developers to build intelligent applications with ease, unlocking new possibilities for innovation and data-driven decision-making.

What do you dislike most about this product?

Navigating Google Cloud's extensive capabilities can be daunting for those without prior experience in cloud computing. The platform's advanced features require a deep understanding of cloud technologies, potentially posing a steep learning curve for newcomers.

What recommendations would you give to someone considering this product?

For newcomers to Google Cloud, I'd recommend starting with the platform's training resources and documentation to gain familiarity. Engaging with the community can provide valuable insights, while starting with small projects and optimizing costs gradually allows for a smoother learning curve.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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