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Google

Google Cloud

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Cloud
9.0 /10

What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details


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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Respectful
  • Security Protects
  • Helps Innovate

Feature Ratings

Average 83

Access Management

85

Cloud Backup

85

Load Balancing

85

Cloud Integration

84

Data Migration

84

Capacity Management

83

Workflow Management

83

Systems Performance Management

83

Encryption and Decryption Support

83

Multi Cloud Management

82

Regulatory Compliance

82

Vendor Capability Ratings

Average 83

Business Value Created

86

Breadth of Features

85

Ease of Data Integration

84

Quality of Features

84

Ease of Implementation

84

Usability and Intuitiveness

83

Ease of IT Administration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Vendor Support

80

Google Cloud Reviews

Blessing A.

  • Role: Student Academic
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Strong technical capabilities

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

The technical capabilities are better when compared to Alibaba cloud, AWS, and Azure

What is your favorite aspect of this product?

It's easy to use although there is need for some technical know-how.

What do you dislike most about this product?

It's not as good as the other when it comes to global business

What recommendations would you give to someone considering this product?

You can combine with other software available, It will solve your technical issues and your can supplement its business lacking with the other software.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Inspires Innovation

Busayo A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

My personal review of Google Cloud

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google Cloud differentiates itself through its cutting-edge data analytics and its AI/ML capabilities.

What is your favorite aspect of this product?

Google cloud excels in scalability and performance, leveraging Google’s global infrastructure for low-latency, high-availability services.

What do you dislike most about this product?

The ecosystem, though it is powerful in its own right, can feel less mature in terms of third-party integrations and enterprise-ready features

What recommendations would you give to someone considering this product?

My recommendation to anyone who wants to make use of Google cloud is to ensure to use cost management to monitor and optimize spending. And to also utilize Google’s documentation and community forums for support.

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Caring

Nikhil V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Best Cloud Computing Services Solution

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google cloud has lots of infrastructure & services for computing, storage and networking. It has very strong capabilities that helps a lot in data analytics. It has AI capabilities that enhance business processes & productivity.

What is your favorite aspect of this product?

It has inbuilt machine learning & data analytics feature that is very helpful for us. It has very fast processing speed and handle complex data set very efficiently.

What do you dislike most about this product?

No issue for me, but sometimes limitation create concerns.

What recommendations would you give to someone considering this product?

It is worth for every small & large organisation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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