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Google

Google Cloud

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Cloud
8.9 /10

What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details


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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Respectful
  • Fair

Feature Ratings

Average 83

Load Balancing

85

Cloud Backup

85

Access Management

85

Cloud Integration

84

Data Migration

84

Service Desk Integration

84

Capacity Management

83

Systems Performance Management

83

Workflow Management

83

Analytics and Reporting

82

Encryption and Decryption Support

82

Vendor Capability Ratings

Average 83

Business Value Created

85

Breadth of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Quality of Features

84

Usability and Intuitiveness

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

Ease of Customization

80

Vendor Support

80

Google Cloud Reviews

Prem P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

The most innovative cloud for future growth

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

I am always impressed of the new features they are adding when i look at google cloud roadmap. the difference being they seem to focus on solving future problems; quantum compute, advanced ai etc. instead of just copying what other people is doing I picked it because I want our company to be on a platform that’s continuously stretching the limits of what we can do.

What is your favorite aspect of this product?

We love the cloud run jobs for our regular schedule tasks. it’s a pretty clean way to run batch processes without the server management. Also, Considering the google maps platform integration the huge plus for our location based services. the overall reliability has been fantastic; we’ve had nearly zero downtime in the two years that we’ve run on the platform. it feels very solid.

What do you dislike most about this product?

The billing dashboard is not as intuitive to me. that sometimes it is difficult to pinpoint the peak driver of expense without some digging.

What recommendations would you give to someone considering this product?

Google cloud is the best platform for you if building on an innovatively smart platform matters to you. it’s designed for tomorrow’s computer technology.

Pros

  • Helps Innovate
  • Trustworthy
  • Inspires Innovation
  • Saves Time

Kiran R.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

The best cloud for open source enthusiasts

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Google cloud feels like it has the soul of open source. because they gave the world kubernetes and tensorflow, their managed versions of these tools feel the most "real." i went with gcp in part because i wanted a platform that didn't strike me as a walled garden. great, most of the internal products seem based on open standard instead of lock in whenever possible.

What is your favorite aspect of this product?

Cloud spanner database is amazing. attaining relational consistency at the global scale is something i didn’t even thing was feasible until now. i also love the local ssd options for our performance-computation stuff — the i/o rates are literally insane. outside of the unlockable content it’s obvious the hardware running behind the scenes is high-end. the whole thing feels snappy and responsive.

What do you dislike most about this product?

The web console tends to be heavy on memory. it can slow your browser down if you have a bunch of tabs open.

What recommendations would you give to someone considering this product?

If you care about open standards and performance, google cloud is the place to be. it’s a tool for serious developers.

Pros

  • Enables Productivity
  • Unique Features
  • Respectful
  • Generous Negotitation

Zinat K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

seamless integration for our devops stack

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

The switch to gcp was the best choice for our devops operations. the gcloud command line tool is far and away the most consistent and usable of similar tools from other providers i picked it for the tight integration between cloud build, gcr and gke. the whole pipeline feels unified. it's the best place to do gitops because api first is so powerful.

What is your favorite aspect of this product?

I'm a big fan of cloud run. it’s the happy medium of serverless functions and full kubernetes. you hand if a container and it goes to zero when not in use. it’s saved us a whole heap on our development and staging environments. also the project-based organization of gcp is super natural to separate different clients/environments from one another.

What do you dislike most about this product?

The switch from other clouds can be a little bumpy since the vocabulary is changed. you'll need to break some old habits to use it properly.

What recommendations would you give to someone considering this product?

If you’re looking for a modern, container-forward cloud experience, google cloud is the solution. it’s efficient and incredibly scalable.

Pros

  • Performance Enhancing
  • Unique Features
  • Inspires Innovation
  • Client Friendly Policies

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