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Google Cloud Logo Award Winner Product Badge
Google Cloud Logo Award Winner Product Badge
Google

Google Cloud

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Cloud
8.9 /10

What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details


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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Respectful
  • Fair

Feature Ratings

Average 83

Load Balancing

85

Cloud Backup

85

Access Management

85

Data Migration

84

Cloud Integration

84

Service Desk Integration

84

Capacity Management

83

Systems Performance Management

83

Workflow Management

83

Analytics and Reporting

82

Encryption and Decryption Support

82

Vendor Capability Ratings

Average 83

Business Value Created

85

Breadth of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Quality of Features

84

Usability and Intuitiveness

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

Ease of Customization

80

Vendor Support

80

Google Cloud Reviews

Lauren J.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Great Tool With Great Features

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

The affordability of Google Cloud differentiates it from other similar tools. Moreover, Google Cloud is reliable to use.

What is your favorite aspect of this product?

I am impressed by how easy it is to use Google Cloud to make complex to simple apps and websites. Moreover, the support team of Google Cloud is always there for us.

What do you dislike most about this product?

I have zero reasons to dislike Google Cloud. Google Cloud is super amazing.

What recommendations would you give to someone considering this product?

Google Cloud is an amazing tool. I highly recommend Google Cloud.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anderson K.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Google Cloud Is Highly Reliable to Use

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google Cloud has great capabilities that enables us to solve complex problems online. Google Cloud surpasses its competitors because of its ease of use.

What is your favorite aspect of this product?

The reliability of Google Cloud makes it an undisputable tool. Moreover, I am impressed by the resourceful customer support team.

What do you dislike most about this product?

I do not dislike even a single feature of Google Cloud. Google Cloud has been incredible.

What recommendations would you give to someone considering this product?

Google Cloud is highly reliable and resourceful. I highly recommend Google Cloud.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Scott T.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

GCP is a great and cost-effective product

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google Cloud is cost-effective and has an intuitive setup. The naming conventions used also ease migration and understanding. Our main reason for using GCP was the ease of setup, whilst having almost, if not all, the same feature as its competitors for a slightly better price.

What is your favorite aspect of this product?

The ability to integrate with numerous services such as GitHub and Slack. The entire infrastructure can also be managed with Terraform, which makes infrastructure management and setup a lot easier.

What do you dislike most about this product?

It is newer than most of its competitors, and some of the features that get added don't always work as expected. Furthermore, the customer support that we have received has not been that great. The audit trails on GCP are also not that easy to follow especially if someone changes the configuration of a service, it's not always easy to know who and how to roll back.

What recommendations would you give to someone considering this product?

I would definitely recommend it as a cost-effective alternative to other services. The documentation is easy to follow and setting up Cloud Runs, and Pub/Subs for event-driven architecture is simple and effective. There are a multitude of service available and there is constant development on the product with new features being released relatively quickly making it a great competitor.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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