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Google Classroom Logo Award Winner Product Badge
Google Classroom Logo Award Winner Product Badge
Google

Google Classroom

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Google Classroom
8.7 /10

What is Google Classroom?

Classroom is a free service for schools, non-profit organisations and anyone with a personal Google account. Classroom makes it easy for learners and instructors to connect – inside and outside of schools. Classroom saves time and paper, and makes it easy to create classes, distribute assignments, communicate and stay organised. Classroom is designed to help teachers create, collect and mark assignments paperlessly, including time-saving features such as the ability to automatically make a copy of a Google document for each student. It also creates Drive folders for each assignment and for each student to help keep everyone organised.

Company Details


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Awards & Recognition

Google Classroom won the following awards in the Education Learning Management category

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Google Classroom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Classroom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Classroom?

5% Negative
5% Neutral
90% Positive

Pros

  • Security Protects
  • Efficient Service
  • Reliable
  • Respectful

Feature Ratings

Average 82

Online Learning

85

Content Creation

83

Classroom Management

83

Assessments and Quizzes

82

Course Management

81

Gradebook

80

Instructor Led Training

80

Student Collaboration

80

Content Management

79

Analytics and Reporting

79

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Breadth of Features

82

Quality of Features

82

Availability and Quality of Training

81

Vendor Support

81

Usability and Intuitiveness

81

Business Value Created

81

Ease of Data Integration

80

Ease of Customization

80

Product Strategy and Rate of Improvement

78

Ease of IT Administration

78

Google Classroom Reviews

Jestine P.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Simple, Free, and Integrated - A Great Choice

Likeliness to Recommend

9 /10

What differentiates Google Classroom from other similar products?

Google Classroom prioritizes a clean and uncluttered interface

What is your favorite aspect of this product?

The platform is relatively easy to set up and manage

What do you dislike most about this product?

Compatibility with other educational software can be inconsistent

What recommendations would you give to someone considering this product?

If you're looking for ease of use and cost-effectiveness, Google Classroom is for you!

Pros

  • Reliable
  • Unique Features
  • Helps Innovate
  • Continually Improving Product

Veronica J.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Effective when online learning is a need

Likeliness to Recommend

8 /10

What differentiates Google Classroom from other similar products?

It's ease of use and widespread accessibility and the name brand lends credibility to users who are not familiar with online learning

What is your favorite aspect of this product?

The breadth of applications available to users and students

What do you dislike most about this product?

It can be more challenging to effectively manage what students are doing when they are working on a digital platform

What recommendations would you give to someone considering this product?

Learn about the different features available and how to incorporate them

Pros

  • Helps Innovate
  • Acts with Integrity
  • Client's Interest First
  • Continually Improving Product

Cons

  • Less Performance Enhancing
  • Commodity Features
  • Less Effective Service

Mark R.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Google Classroom is the best of the bunch.

Likeliness to Recommend

10 /10

What differentiates Google Classroom from other similar products?

It is way more simple to use for both students and families, with minimal distractions and easy to use features. Our district has discontinued it for us and we miss it terribly.

What is your favorite aspect of this product?

The simple to use interface and basic appearance to limit distractions in large classrooms. The alternative has far too many links and options for distracted students to explore.

What do you dislike most about this product?

The lack of flexibility in terms of information that can be shared with parents, and inconsistent features between fields.

What recommendations would you give to someone considering this product?

There's a reason why it's so popular. We went with an alternative and we miss it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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