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Google Classroom Logo Award Winner Product Badge
Google Classroom Logo Award Winner Product Badge
Google

Google Classroom

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Google Classroom
8.7 /10

What is Google Classroom?

Classroom is a free service for schools, non-profit organisations and anyone with a personal Google account. Classroom makes it easy for learners and instructors to connect – inside and outside of schools. Classroom saves time and paper, and makes it easy to create classes, distribute assignments, communicate and stay organised. Classroom is designed to help teachers create, collect and mark assignments paperlessly, including time-saving features such as the ability to automatically make a copy of a Google document for each student. It also creates Drive folders for each assignment and for each student to help keep everyone organised.

Company Details


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Awards & Recognition

Google Classroom won the following awards in the Education Learning Management category

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Google Classroom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Classroom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Classroom?

5% Negative
5% Neutral
90% Positive

Pros

  • Security Protects
  • Efficient Service
  • Reliable
  • Respectful

Feature Ratings

Average 82

Online Learning

85

Content Creation

83

Classroom Management

83

Assessments and Quizzes

82

Course Management

81

Gradebook

80

Instructor Led Training

80

Student Collaboration

80

Content Management

79

Analytics and Reporting

79

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Breadth of Features

82

Quality of Features

82

Availability and Quality of Training

81

Vendor Support

81

Usability and Intuitiveness

81

Business Value Created

81

Ease of Data Integration

80

Ease of Customization

80

Product Strategy and Rate of Improvement

78

Ease of IT Administration

78

Google Classroom Reviews

Raj S.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Effective virtual learning platform

Likeliness to Recommend

8 /10

What differentiates Google Classroom from other similar products?

Google Classroom helps in accessing notes and other classroom materials without taking up much of the system storage. The user interface is quite intuitive, which makes it easier to navigate between different features.

What is your favorite aspect of this product?

Google Classroom allows us to connect virtually with mentors and supervisors easily. It has helped our team efficiently share resources and notes with each other. It also helps keep track of the tasks assigned to each of us. It has a clean and intuitive user interface.

What do you dislike most about this product?

There is very little flexibility in customizing the workspace in Google Classroom. Also, files of large sizes cannot be shared with the team.

What recommendations would you give to someone considering this product?

I would recommend this software to someone who is looking for a platform to virtually connect with people in their organization and to those who do not have a lot of requirements for sharing large files with each other in the team.

Pros

  • Trustworthy
  • Performance Enhancing
  • Enables Productivity
  • Respectful

raquel l.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

nice product for schools

Likeliness to Recommend

10 /10

What differentiates Google Classroom from other similar products?

all the functions that have

What is your favorite aspect of this product?

the easy way to use the app

What do you dislike most about this product?

nothing, google classroom is perfect

What recommendations would you give to someone considering this product?

It is very good to give continuity to school subjects and it is cool all the apps that it has integrated

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lana M.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Extremely versatile, could be more user-friendly

Likeliness to Recommend

10 /10

What differentiates Google Classroom from other similar products?

Google Classroom is so seamlessly integrated with other Google services/suites that it's very easy to integrate all the information and content I need from just a few different places within the Google Cloud.

What is your favorite aspect of this product?

Google Classroom is incredibly versatile--it has so many features and capabilities, and can easily adjust to meet the demands of my growing business.

What do you dislike most about this product?

There is a fairly steep learning curve that you have to go through to use Google Classroom to its best abilities, and that takes time, practice, and patience. It helps if you already have a firm grasp on how to use other Google products, such as Google Drive and Google Contacts.

What recommendations would you give to someone considering this product?

Make sure you really are able and willing to put the time in to go through the learning curve. Google Classroom is not something you can just drop into and immediately figure out what to do. You will also need to educate your students on how Google Classroom works, so that can take some time and effort as well.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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