What is Google Authenticator?
Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
96 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Authenticator?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Device Protection
Email Authentication
OTP Authentication
Authentication Assurance Level (AAL)
Soft Token Authentication
Biometrics Authentication
Role-Based Multi-Factor Authentication
Phishing Resistance MFA
Browser Push Notifications
Adaptive Authentication (Risk-based)
Role and User Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Google Authenticator Reviews
Anshul S.
- Role: Student Academic
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jun 2024
Secure and Reliable
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Google Authenticator distinguishes itself with its straightforward setup, strong security standards, and seamless integration with various online services that support two-factor authentication (2FA). Its offline functionality and simplicity in generating time-based one-time passwords (TOTPs) also set it apart from other similar products.
What is your favorite aspect of this product?
My favorite aspect of Google Authenticator is its simplicity and reliability in providing an additional layer of security through two-factor authentication (2FA).
What do you dislike most about this product?
What I dislike most about Google Authenticator is the lack of backup and synchronization options across devices, which can be inconvenient if you switch or lose your device.
What recommendations would you give to someone considering this product?
For those considering Google Authenticator, I recommend using it for its robust security benefits and ease of use in enabling two-factor authentication (2FA). However, consider using alternative 2FA methods like Authy or Microsoft Authenticator if you need backup and sync capabilities across multiple devices.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Cláudio F.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2024
Security in accessing services and applications
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
The ease of implementation, use and training is what I like most about the product.
What is your favorite aspect of this product?
The possibility of integration with the cell phone.
What do you dislike most about this product?
It is a bit of a hassle to migrate access data to another telephone device.
What recommendations would you give to someone considering this product?
Don't waste time and adopt the product to improve the security posture of your environment.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Abhay C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Dependable security that may be improved.
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Google Authenticator is notable for its dependability and ease of use. Because it's easy to use and set up, a variety of users can utilize it. Its offline capability also guarantees that users can produce codes even in the absence of an online connection, which is a useful feature in many situations. For many consumers, Google's security reputation also offers an extra layer of trust. Though it's a good choice, it might not have all the cutting-edge capabilities included in other authentication apps.
What do you dislike most about this product?
I wish Google Authenticator included a sync and backup function to avoid account lockouts from lost or stolen devices. Its interface might also benefit from a visual makeover, which would improve the user experience overall. Its dependability is nevertheless a major asset for account security in spite of these flaws.
What recommendations would you give to someone considering this product?
I would advise anyone thinking about using Google Authenticator to set it up as an additional security measure for their account. In the event that your device is lost, be sure to store backup codes in a safe place. Although it's a solid choice, if you need more sophisticated features like backup and syncing capabilities, look into other options.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service
