What is Google Authenticator?
Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
96 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Authenticator?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Device Protection
OTP Authentication
Email Authentication
Authentication Assurance Level (AAL)
Biometrics Authentication
Soft Token Authentication
Role-Based Multi-Factor Authentication
Phishing Resistance MFA
Role and User Management
Adaptive Authentication (Risk-based)
Browser Push Notifications
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Authenticator Reviews
Khushi B.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Feb 2026
Good security but typing codes annoyes
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
It works with every website or service that I'm using.
What is your favorite aspect of this product?
If I switch to a new phone I don't need to setup the things again.
What do you dislike most about this product?
Tap to approve button is not there.
What recommendations would you give to someone considering this product?
Easy and simple to use.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
kyagulanyi A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2026
I like it's interface.
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
It's flexible and customizable, easy to setup, and it's free.
What is your favorite aspect of this product?
It's simple to use and uses very few system resources when running. Adding accounts is as simple as scanning a QR code on your screen. It is free to use and even supports multiple devices syncing for free meaning you can have access to your 2FA and Multi-Factor codes anywhere you need them
What do you dislike most about this product?
It has desktop application
What recommendations would you give to someone considering this product?
The experience is a very pleasant one, the software does what it is supposed to do and in my instance that is to provide 2FA codes for websites and other systems to add an additional layer of security.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Okwesirieze A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2025
Advancing Digital Security
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
!) It's the only Major Authenticator that treats user's phone as the "security root," not the cloud. Secrets usually remains on your device, sync is optional, no default cloud dependency. 2) It prioritizes long term survival over feature competition. It is built to survive platform changes, survive vendor ecosystems, continue working even if services changes
What is your favorite aspect of this product?
1) I love its simplicity. No complex setup, no UI clutter, zero learning curve. 2) No ads, no noise, it just feels clean. 3) It is universally supported, every websites accepts it
What do you dislike most about this product?
Poor organization for people with a lot of MFA entries, like more than 20. The list gets messy, there's no folder system, no search, no tagging. It just becomes hard to navigate
What recommendations would you give to someone considering this product?
Treat it as one layer of security as it only provides TOTP MFA
Pros
- Fair
- Altruistic
- Reliable
- Trustworthy
