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GoodData

GoodData

Composite Score
7.2 /10
CX Score
7.4 /10
Category
GoodData
7.2 /10

What is GoodData?

GoodData is revolutionizing the way companies are providing analytics directly to their customers and partners. Integrating seamlessly into workflows, GoodData provides authenticated access to business reporting, dashboards, and ad hoc analytics that is timely, relevant and customizable to independent users.

Company Details


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GoodData Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoodData.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

96 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoodData?

8% Negative
20% Neutral
72% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Enables Productivity

Cons

  • Commodity Features

Feature Ratings

Average 74

Dashboard

81

BI Security

78

Operational Reporting Capabilities

78

BI Platform Administration

77

Data Exploration and Visualization

74

Collaboration

74

Data Connectors and Data Mashup

71

Intelligent Alerts and Notifications

70

Self Service and Ad Hoc Capabilities

69

Mobile

68

Vendor Capability Ratings

Average 73

Business Value Created

80

Ease of Data Integration

80

Ease of Implementation

76

Product Strategy and Rate of Improvement

74

Quality of Features

74

Vendor Support

73

Usability and Intuitiveness

72

Ease of Customization

72

Breadth of Features

71

Availability and Quality of Training

71

Ease of IT Administration

70

GoodData Reviews

Colleen G.

  • Role: Finance
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Fantastic data collection and analysis software

Likeliness to Recommend

9 /10

What differentiates GoodData from other similar products?

GoodData is capable of collecting data from reliable sources and bringing it to our central data management center for planning and decision making.

What is your favorite aspect of this product?

I like the performance of this tool in ensuring that data that enters through our systems is secure for effective planning. It interlinks all departments to enhance teamwork and ensure that data being used in each production unit is safe.

What do you dislike most about this product?

I have never experienced any challenge from the performance of this great tool.

What recommendations would you give to someone considering this product?

GoodData has been performing excellently since we deployed it. All data related processes are effectively carried out enhancing better decision making and boosting our company growth.

Pros

  • Continually Improving Product
  • Inspires Innovation
  • Caring
  • Saves Time

Anthony F.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Powerful tool to visualize and analyze data

Likeliness to Recommend

8 /10

What differentiates GoodData from other similar products?

GoodData is a platform that provides a set of features that allow you to easily connect a wide variety of data resources to create attractive and easy-to-interpret reports. It is an analytical tool, very intuitive, with a fluid and flexible interface, easy to implement. It makes it easy to create interactive dashboards, well designed and easy to navigate, allowing you to quickly analyze data and create data visualizations with ease.

What is your favorite aspect of this product?

It's easy to use and provides nice customization options. It allows to collect all the necessary data, so that they can be viewed in a simple and intuitive way. The reports are interactive and can be shared quickly and easily. It allows you to easily share reports with teammates. It has graphs and tables to select from to create visually pleasing dashboards. It has excellent documentation that minimizes your learning curve.

What do you dislike most about this product?

It is necessary to improve the response time of customer support to be able to attend to any inconvenience that may arise in a short period of time.

What recommendations would you give to someone considering this product?

GoodData has a set of tools that allows to generate a dynamic workflow in the analysis and presentation of data. Widely improving the productivity of the company. I recommend its implementation.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Michael B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Robust and pleasant reporting

Likeliness to Recommend

9 /10

What differentiates GoodData from other similar products?

GoodData has the ability to generate the strategies that improve the productivity of the company, allows to visualize and analyze data in a simple and intuitive way, share it or edit it with colleagues in real time and send it to customers. In order to make the best decisions for the organization. Also, it allows you to effectively track your reports and has the ability to combine different data sources. This interactive and dynamic tool that adapts perfectly to the needs of the company.

What is your favorite aspect of this product?

It has a modern and attractive user interface. It makes it easy to create reports that present data with high-quality graphs. It supports creating interactive dashboards and fairly visual reports that are very easy to use. It has predesigned templates that speed up report creation. Data from different sources can be used through the connectors available on the platform. It allows you to create custom metrics and dimensions directly within the platform.

What do you dislike most about this product?

For beginners a short training may be necessary to properly handle its functions.

What recommendations would you give to someone considering this product?

I recommend the implementation of this platform to present visually pleasing reports and allow comprehensive data analysis to help improve productivity.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Effective Service

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