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GoodData

GoodData

Composite Score
7.2 /10
CX Score
7.4 /10
Category
GoodData
7.2 /10

What is GoodData?

GoodData is revolutionizing the way companies are providing analytics directly to their customers and partners. Integrating seamlessly into workflows, GoodData provides authenticated access to business reporting, dashboards, and ad hoc analytics that is timely, relevant and customizable to independent users.

Company Details


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GoodData Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoodData.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

96 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoodData?

8% Negative
20% Neutral
72% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Enables Productivity

Cons

  • Commodity Features

Feature Ratings

Average 74

Dashboard

81

BI Security

78

Operational Reporting Capabilities

78

BI Platform Administration

77

Data Exploration and Visualization

74

Collaboration

74

Data Connectors and Data Mashup

71

Intelligent Alerts and Notifications

70

Self Service and Ad Hoc Capabilities

69

Mobile

68

Vendor Capability Ratings

Average 73

Business Value Created

80

Ease of Data Integration

80

Ease of Implementation

76

Product Strategy and Rate of Improvement

74

Quality of Features

74

Vendor Support

73

Usability and Intuitiveness

72

Ease of Customization

72

Breadth of Features

71

Availability and Quality of Training

71

Ease of IT Administration

70

GoodData Reviews

Lisa S.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Tailored only to US for GIS type features

Likeliness to Recommend

1 /10

What differentiates GoodData from other similar products?

Other products are more expensive but fulfill business requirements.

What is your favorite aspect of this product?

Not Applicable.

What do you dislike most about this product?

Almost everything. Too many issues to list but here are some: Cannot handle Big Data., CSV.files, Way too many limitations to creating simple calculations and standard visualizations. -- cannot customize the look and feel. Organization of metrics and Sharing metrics is very difficult within teams. UX / UI clunky and limited capabilities. Mapping capability is focused on US only. MAQL is not elegant.

What recommendations would you give to someone considering this product?

Good for small datasets. Good for basic analyses. Affordable - less expensive than Tableau. Support team seems to be responsive.

Cons

  • Less Performance Enhancing
  • Less Productive
  • Wastes Time
  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted May 2023

Easy to use, but limited by MAQL

Likeliness to Recommend

7 /10

Pros

  • Respectful
  • Continually Improving Product
  • Trustworthy
  • Fair

Cons

  • Commodity Features
  • Less Efficient Service
  • Less Effective Service

Taher P.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

Good product but better option availablenot pricey

Likeliness to Recommend

8 /10

What differentiates GoodData from other similar products?

The interface and data access capabilites

What is your favorite aspect of this product?

Data managment

What do you dislike most about this product?

Connector failing

What recommendations would you give to someone considering this product?

Power BI Is something they shud look for.

Pros

  • Performance Enhancing
  • Unique Features
  • Generous Negotitation
  • Enables Productivity

Cons

  • Wastes Time
  • Under Delivered
  • Less Caring

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