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GoodData

GoodData

Composite Score
7.2 /10
CX Score
7.4 /10
Category
GoodData
7.2 /10

What is GoodData?

GoodData is revolutionizing the way companies are providing analytics directly to their customers and partners. Integrating seamlessly into workflows, GoodData provides authenticated access to business reporting, dashboards, and ad hoc analytics that is timely, relevant and customizable to independent users.

Company Details


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GoodData Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoodData.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

96 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoodData?

8% Negative
20% Neutral
72% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Enables Productivity

Cons

  • Commodity Features

Feature Ratings

Average 74

Dashboard

81

BI Security

78

Operational Reporting Capabilities

78

BI Platform Administration

77

Data Exploration and Visualization

74

Collaboration

74

Data Connectors and Data Mashup

71

Intelligent Alerts and Notifications

70

Self Service and Ad Hoc Capabilities

69

Mobile

68

Vendor Capability Ratings

Average 73

Business Value Created

80

Ease of Data Integration

80

Ease of Implementation

76

Product Strategy and Rate of Improvement

74

Quality of Features

74

Vendor Support

73

Usability and Intuitiveness

72

Ease of Customization

72

Breadth of Features

71

Availability and Quality of Training

71

Ease of IT Administration

70

GoodData Reviews

Emerson Aparecido S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

Good, but it requires initial understanding.

Likeliness to Recommend

8 /10

What differentiates GoodData from other similar products?

Once you get an initial understanding, creating new dashboards and reports will be easy.

What is your favorite aspect of this product?

It's so powerful in creating formulas.

What do you dislike most about this product?

Some operations are hard to figure out when you are at the beginning.

What recommendations would you give to someone considering this product?

Try to read a little about its documentation. It is not that hard, but it is good to know a little before purchase.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2023

Basic Visualization functionalities

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Commodity Features
  • Security Frustrates

James R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

A good first step for modernizing data analytics

Likeliness to Recommend

8 /10

What differentiates GoodData from other similar products?

Their implementation team was extremely professional and responsive in facilitating onboarding

What is your favorite aspect of this product?

ad-hoc report creation was very easy and there were some good features to facilitate data literacy.

What do you dislike most about this product?

Not a huge fan of their ingestion process if you can't use their out-of-the-box connectors.

What recommendations would you give to someone considering this product?

Great product for simple data modeling and business user experience. If you're not planning to use a lot of data science tools/scripts and are looking for a platform that presents good visuals with an intuitive experience for non-technical users to do general analysis I would recommend checking them out.

Pros

  • Reliable
  • Respectful
  • Fair
  • Generous Negotitation

Cons

  • Commodity Features
  • Charges for Enhancements

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