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GoodData

GoodData

Composite Score
7.2 /10
CX Score
7.4 /10
Category
GoodData
7.2 /10

What is GoodData?

GoodData is revolutionizing the way companies are providing analytics directly to their customers and partners. Integrating seamlessly into workflows, GoodData provides authenticated access to business reporting, dashboards, and ad hoc analytics that is timely, relevant and customizable to independent users.

Company Details


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GoodData Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoodData.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

96 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoodData?

8% Negative
20% Neutral
72% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Enables Productivity

Cons

  • Commodity Features

Feature Ratings

Average 74

Dashboard

81

BI Security

78

Operational Reporting Capabilities

78

BI Platform Administration

77

Data Exploration and Visualization

74

Collaboration

74

Data Connectors and Data Mashup

71

Intelligent Alerts and Notifications

70

Self Service and Ad Hoc Capabilities

69

Mobile

68

Vendor Capability Ratings

Average 73

Business Value Created

80

Ease of Data Integration

80

Ease of Implementation

76

Product Strategy and Rate of Improvement

74

Quality of Features

74

Vendor Support

73

Usability and Intuitiveness

72

Ease of Customization

72

Breadth of Features

71

Availability and Quality of Training

71

Ease of IT Administration

70

GoodData Reviews

Meyla M.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

The best business management and analysis software

Likeliness to Recommend

10 /10

What differentiates GoodData from other similar products?

In my company we use different software for each work area, this has allowed us to keep each record or information of our clients in a safe way, I believe that their differences depend on each company and the use they give it.

What is your favorite aspect of this product?

Thanks to this tool you can create your own custom metrics, reports and dashboards. It has excellent breakdown options that allow you to drill down into the data of each client or company that is in your database. There are also many display options that you can use to make automated reports.

What do you dislike most about this product?

We have not had any problems with this software, it has been very helpful to us to save everything related to our company

What recommendations would you give to someone considering this product?

I recommend this software to all companies that want to keep and keep all their information safely. It also allows you to integrate analytics into your product or service and train each user with data, all without involving the IT department or other expert help.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rossana H.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Platform to create attractive reports

Likeliness to Recommend

8 /10

What differentiates GoodData from other similar products?

GoodData is an effective platform to produce reports that provide data and graphs, for the analysis and valuation of our products, this efficient tool provides a better perspective of sales and marketing. It is highly useful for presenting reports to the work team and providing clients with a dynamic way of presenting data of interest. The different sources that it supports, allow to contribute the essential data set for the administration of the metrics.

What is your favorite aspect of this product?

It is a tool with a friendly interface and very easy to use. It allows an analysis of the data in a visual way so that it is easier and immediate to obtain results. Visualizing data and creating dashboards is simple. It allows you to customize reports and dashboards without losing the ability to receive KPI updates. It integrates seamlessly with Zendesk, which is really helpful in managing customer data. It has an excellent ability to define metrics that are shared across the company.

What do you dislike most about this product?

Although it is a very efficient tool for data analysis, when used for the first time, it is a bit complicated.

What recommendations would you give to someone considering this product?

GoodData is fast and scalable, allowing us to focus on internal needs and those of our customers. Additionally, the graphics are very easy to build. Also, Data Studio is very efficient to perform some operations like creating calculated metrics or conditional dimensions. I recommend it.

Pros

  • Reliable
  • Unique Features
  • Inspires Innovation
  • Caring

Candice W.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

Nice visual analytics and collaboration tool

Likeliness to Recommend

10 /10

What differentiates GoodData from other similar products?

The quality of its services and the easy to adapt the tool usability.

What is your favorite aspect of this product?

The interactive reporting. Access control power and data discovery ability.

What do you dislike most about this product?

No dislike at all, GoodData is the simplest tool to use even to the new user with less technical knowledge.

What recommendations would you give to someone considering this product?

GoodData is best for effective development of various Applications and for easy mobile reporting with easy interfaces.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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