Giftogram Customer Reviews 2024

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Giftogram

Composite Score

8.2 /10

CX Score

8.3 /10

6 Reviews Write a Review

What is Giftogram?

Reward your employees and customers than with a Giftogram, redeemable for hundreds of today’s hottest gift card brands. Create a personalized gift card or send a digital gift card right to their inbox instantly. Giftogram lets you reward, motivate and engage your employees and customers with one card, good for eGift Cards at hundreds of retailers.

Company Details

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Giftogram Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

96 Likeliness to Recommend

100 Plan to Renew

96 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Giftogram?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 95

Personal Messaging

100

Address Confirmation/Verification

100

Required Actions

100

Gift Fulfillment and Delivery

100

Notifications/Alerts/Updates

100

Analytics and Reporting

100

Role-Based Access

Marketplace/Rewards Catalogue

Milestones/Calendar Tracking

Gift Tracking

Post-Gift Actions

Vendor Capability Ratings

Average 94

Vendor Support

100

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Business Value Created

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Ease of IT Administration

Giftogram Reviews

Dr. V.

Role: Vendor Management
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Highly versatile access to variety of gift cards !

Likeliness to Recommend

9 /10

What differentiates Giftogram from other similar products?

The best thing about Giftogram is that it does not charge any hidden or extra fees on the name of maintenance or any other charge. User friendly interface, easy to use and access all the time by all sorts of users. it offers widest range of selection of gift cards which helps in choosing from variety of offers and is highly preferred by users all over the world

What is your favorite aspect of this product?

one of the most versatile and highly recommended gift card solution for business and retailer users all the time. It is cost effective and highly flexible for users for a thoughtful gifting across major event dates with personalized recommendations and customization all over

What do you dislike most about this product?

No issues seen till date

What recommendations would you give to someone considering this product?

It is most important for users to understand and asses their own requirement first and then see for competitive offerings in the market. It is crucial to have group gifting process in place for majority of the requirements in offices. The subscription and loyalty program discount offerings is crucial for selection and be carefully evaluated before final selection

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Daniel G.

Role: C-Level
Industry: Entertainment
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Versatile and User-Friendly

Likeliness to Recommend

10 /10

What differentiates Giftogram from other similar products?

Customization Options: Giftogram allows for personalization of gift cards. This feature enables users to create a more personalized gifting experience, which is especially valuable in corporate settings where companies might want to brand their rewards or incentives.

What is your favorite aspect of this product?

Flexibility and Variety in Gift Card Options

What do you dislike most about this product?

Limited Brand Options: While Giftogram offers a variety of brands, some users might find that their preferred retailers or services are not available.

What recommendations would you give to someone considering this product?

Assess the Brand Variety: Check the range of brands and retailers available on Giftogram. Ensure that the options align with the interests and preferences of the intended recipients, especially if the gift cards are meant for employee rewards or customer incentives.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Robert S.

Role: Operations
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Super simple and love the gifts available

Likeliness to Recommend

10 /10

What differentiates Giftogram from other similar products?

Giftogram allows recipients to choose their gifts, giving them the freedom to select something they really want and appreciate.

What is your favorite aspect of this product?

It is very easy to send gifts and super easy for employees to redeem gifts, and there are so many reward options to choose from.

What do you dislike most about this product?

I dislike that once a campaign has been set you can not go back and add additional email addresses.

What recommendations would you give to someone considering this product?

The selection of gift cards and thr ability to automate gifting for various events is awesome and thoughtful.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Giftogram

What is Giftogram?

Company Details

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Giftogram Ratings

96 Likeliness to Recommend

100 Plan to Renew

96 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Giftogram?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Personal Messaging Templates for emails and handwritten correspondence can be sent along with a gift to further develop interpersonal relationships with staff and clients.

Address Confirmation/Verification Automated requests sent to clients prior to gift delivery asking for them to confirm/verify their address.

Required Actions To accept gifts, employees must meet certain targets or specific qualifications whilst clients must perform certain actions such as book a meeting.

Gift Fulfillment and Delivery The ability to send digital and/or physical gifts to clients and staff, including gift cards, prepaid credit cards, clothing, electronics, and experiences.

Notifications/Alerts/Updates Real-time notifications are sent when gifts are sent, viewed, and received/accepted.

Analytics and Reporting The effectiveness of gifts are monitored and analyzed, with dashboards providing insights into how gifts influence revenue, meetings booked, and more.

Role-Based Access Spending levels and budgets can be set at an individual/team level, with the ability to also assign individuals/teams with specific gift options.

Marketplace/Rewards Catalogue Platform offers an integrated storefront, providing users with the ability to search for relevant gifts directly within the software.

Milestones/Calendar Tracking Important dates and milestones for staff and clients are managed in an internal calendar, ensuring opportunities to reward employees/customers are not missed.

Gift Tracking Software tracks gifts throughout their delivery.

Post-Gift Actions Direct clients and staff to surveys or specific web pages after gifts are accepted.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Giftogram Reviews

Dr. V.

Highly versatile access to variety of gift cards !

Likeliness to Recommend

Pros

Daniel G.

Versatile and User-Friendly

Likeliness to Recommend

Pros

Robert S.

Super simple and love the gifts available

Likeliness to Recommend

Pros

Title

Feature Ratings

Personal Messaging

Address Confirmation/Verification

Required Actions

Gift Fulfillment and Delivery

Notifications/Alerts/Updates

Analytics and Reporting

Role-Based Access

Marketplace/Rewards Catalogue

Milestones/Calendar Tracking

Gift Tracking

Post-Gift Actions

Vendor Capability Ratings

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Business Value Created

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Ease of IT Administration