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GetResponse

GetResponse

Composite Score
8.4 /10
CX Score
8.7 /10
Category
GetResponse
8.4 /10

What is GetResponse?

GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.

Company Details


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Awards & Recognition

GetResponse won the following awards in the Email Marketing category

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GetResponse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GetResponse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GetResponse?

1% Negative
0% Neutral
99% Positive

Pros

  • Reliable
  • Unique Features
  • Inspires Innovation
  • Respectful

Feature Ratings

Average 85

Auto-Responders

89

Campaign Management

88

Email Delivery

87

Email Templates

86

Segmentation

86

Content Authoring

85

Basic Reporting and Analytics

85

SPAM Compliance

83

A/B Testing

83

Sales Intelligence & Conversion Rates

82

Mobile Optimized

81

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Breadth of Features

87

Quality of Features

86

Business Value Created

86

Vendor Support

85

Ease of Customization

85

Usability and Intuitiveness

85

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Availability and Quality of Training

81

GetResponse Reviews

Sheril R.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

GetResponse has many automation features

Likeliness to Recommend

10 /10

What differentiates GetResponse from other similar products?

The software was simple to learn and quick to set up, and it had the highest email deliverability of any similar programs I tested. Excellent response time and service quality. It made creating an email simple and aided me in expanding my client base. The ability to schedule emails was a huge time-saver for busy office workers.

What is your favorite aspect of this product?

This software has been useful for me in sending out newsletters and periodicals to subscribers. It is possible to pre-write emails and send them at a later time. As an autoresponder, it was among the quickest and smoothest programs I've ever used.

What do you dislike most about this product?

Customer segmentation can be confusing at first. It was initially a little of a hassle to track down more advanced statistics. Upgrading with the times is essential, therefore providing customers with more options for plugins is a great way to attract new people.

What recommendations would you give to someone considering this product?

You can always have a conversation and get assistance when you need it. We can't put a price on this. What's more, they respond quickly. There won't be any more than a minute or two of waiting. The ability to track the locations and identities of email openers is a nice perk.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Daniel E.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

"Excellent Marketing Automation Tool."

Likeliness to Recommend

7 /10

What differentiates GetResponse from other similar products?

This software is distinct from others because it provides a comprehensive collection of functions and devices that may be utilized by companies of varying sizes. Getresponse's extensive automation features stand out as one of the platform's most compelling selling points.

What is your favorite aspect of this product?

Easy-to-use drag-and-drop email editor for mass mailings, campaigns, and automation Abundant tracking and analysis tools Possibility to make one's own polls, quizzes, and surveys Customer-segmenting and -targeting automation features Linking Customer Relationship Management systems with Online Storefronts Sample documents and pre-designed forms Conforming to the General Data Protection Regulation Including a simple page-creation tool. A/B testing software Inboxes optimized for mobile devices Service commitment that goes above .

What do you dislike most about this product?

Inability to modify email templates or formats Fewer opportunities for automatic behavior Reduced capacity for dividing up data There isn't any real-time help available

What recommendations would you give to someone considering this product?

This software is highly recommended due to its superior email automation features, user-friendliness, and support.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

James W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Better Management With GetResponse

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

With GetResponse, we have not only the best email marketing solution but also the software makes a great marketing automation software.

What is your favorite aspect of this product?

I like that GetResponse makes email marketing easy It is an affordable solution Comes with marketing automation features

What do you dislike most about this product?

GetResponse has been amazing and no major concerns

What recommendations would you give to someone considering this product?

I recommend GetResponse because it has been great

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

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