What is GetResponse?
GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GetResponse?
Pros
- Reliable
- Unique Features
- Inspires Innovation
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Auto-Responders
Campaign Management
Email Delivery
Email Templates
Segmentation
Content Authoring
Basic Reporting and Analytics
SPAM Compliance
A/B Testing
Sales Intelligence & Conversion Rates
Mobile Optimized
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Quality of Features
Business Value Created
Vendor Support
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
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GetResponse Reviews
Olga K.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Sep 2021
GetResponse User Experience and Overview
Likeliness to Recommend
What differentiates GetResponse from other similar products?
The main difference between MailChimp and GetResponse is that MailChimp is an email marketing platform/service that looks like a full service marketing platform. GetResponse is the opposite: a full-service tool for growing your audience, promoting services, and selling products that includes an email marketing tool. GetResponse looks MUCH more expensive, but as you dig deeper you'll find it's 100% worth it if you have the volume.
What is your favorite aspect of this product?
I like GetResponse's email editor. It is modern, stylish and does not tire the eyes. They claim to be the "easiest email marketing tool" and they're probably right. With a few clicks, you can bulk upload emails to a list, select items from the menu and easily attach them to the email. There are even some quick action buttons to perform the most common actions.
What do you dislike most about this product?
GetResponse allows you to preview mobile emails so you can see how they are generated very easily. But there are a lot of annoying bugs. There's nothing worse than spending time on an email and seeing it not displaying in the Gmail app. GetResponse says a fix is coming soon, so keep your eyes peeled. If they fix this, this could go there.
What recommendations would you give to someone considering this product?
GetResponse has templates to choose from for everything from landing pages to emails and newsletters. GetResponse's templates allow you to brand your company well from the start, even on a minimal budget. GetResponse has great autoresponder features.
Pros
- Performance Enhancing
- Altruistic
- Continually Improving Product
- Effective Service
Cons
- Less Transparent
- Inhibits Innovation
Hunner M.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2021
My Experience With GetResponse
Likeliness to Recommend
What differentiates GetResponse from other similar products?
GetResponse is a multipurpose email marketing solution. It makes it easy to create content and boost sales. The software not only makes email marketing easy but it also comes with some marketing automation features that makes it even better.
What is your favorite aspect of this product?
I like that GetResponse is very resourceful - it offers great features making many processes easy The software is cost effective considering the features it offers and what the market has to offer The software is easily customizable to meet business needs.
What do you dislike most about this product?
No regrets whatsoever using GetResponse. It has been a very helpful software.
What recommendations would you give to someone considering this product?
For all your marketing needs, there is no better software than GetResponse. We have been using it in our company and it has been very helpful. I therefore recommend it without any reservations.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Email Marketing Made Easy
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
