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GetResponse

GetResponse

Composite Score
8.4 /10
CX Score
8.7 /10
Category
GetResponse
8.4 /10

What is GetResponse?

GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.

Company Details


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Awards & Recognition

GetResponse won the following awards in the Email Marketing category

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GetResponse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GetResponse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GetResponse?

1% Negative
0% Neutral
99% Positive

Pros

  • Reliable
  • Unique Features
  • Inspires Innovation
  • Respectful

Feature Ratings

Average 85

Auto-Responders

89

Campaign Management

88

Email Delivery

87

Email Templates

86

Segmentation

86

Content Authoring

85

Basic Reporting and Analytics

85

SPAM Compliance

83

A/B Testing

83

Sales Intelligence & Conversion Rates

82

Mobile Optimized

81

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Breadth of Features

87

Quality of Features

86

Business Value Created

86

Vendor Support

85

Ease of Customization

85

Usability and Intuitiveness

85

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Availability and Quality of Training

81

GetResponse Reviews

Lucia O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Email Marketing service.

Likeliness to Recommend

8 /10

What differentiates GetResponse from other similar products?

GetResponse isn’t only an easy email promoting tool like most others, however, it’s grown to an email marketing cum sales funnel solution to its users. In addition, they have recently introduced the Forever free plan, and you’ll be able to get pleasure from all the premium options for the primary thirty days.

What is your favorite aspect of this product?

I can produce landing pages easily, and I have my auto email setups that do everything for me. They currently have the website builder choice within GetResponse as well, which is fantastic, then there’s the funnel builder area as well, wherever you’ll create your squeeze or capture page, and that helps you to shut your sales.

What do you dislike most about this product?

When we are using the uploading contacts from one another tool to induce Response, it doesn’t tell us that contacts got rejected. Therefore this can be one thing that must be done manually, wherever we’ve to transfer the list of contacts that got accepted, compare it with the first list, then find out those that got rejected.

What recommendations would you give to someone considering this product?

GetResponse is a well-known and trusty platform for online marketing in general, despite what niche you’re in. It’s well worth the time it takes to induce set up and running. I have used plenty of alternative platforms within the past and also the biggest issue I’ve noticed is that a lot of them have an outsized learning curve, however not GetResponse. The majority of their tools have tutorials and their client service is top-notch if you would like help.

Pros

  • Performance Enhancing
  • Trustworthy
  • Saves Time
  • Respectful

Cons

  • Under Delivered

Jose R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

A fully - featured email marketing platform

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

Ultimately, the Get Response service has provided me with a variety of enjoyable experiences. However, some prominent features include the user-friendly design, tips and techniques, statistics, and marketing strategy, to mention a few.

What is your favorite aspect of this product?

Getresponse's finest feature is its ease of use. In much less than one hour, I can construct any sort of subscription forms or homepage by just dragging and dropping blocks and entering. With this platform, my email campaigns automated sequence goes well, and I can combine the homepage and email management to construct a whole sales process for my affiliate items

What do you dislike most about this product?

Just one aspect I really don't like is that Getresponse does not enable automated email customization also with the Basic paid version; in order to do so, users must upgrade to the Premium version.

What recommendations would you give to someone considering this product?

Despite the fact that I am an associate for Getresponse, I always recommend that any beginning to advanced user employ the software. The basis for this is because I am doing that and find the software to be satisfactory; I had previously used a handful of many other products but was unsatisfied. You may begin with the freemium model and then upgrade to the large projects once you've earned a little money. With an excellent user interface and a strong automation capability Getresponse is a one-stop shop for all of your marketing needs.

Pros

  • Caring
  • Generous Negotitation
  • Helps Innovate
  • Continually Improving Product

Tapiwa P.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Great Platform for Email Marketing

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

free sign up and you can send 500 emails per day by free trial without Filling in credit card details

What is your favorite aspect of this product?

The ActiveCampaign landing page builder does not have a webshop, Getresponse does. Yes, it's only a small webshop, but here it is and works fine through Stripe perfectly.

What do you dislike most about this product?

My only complaint about GetResponse is that if you are juggling multiple email lists, it is easy to accidentally send an email to the wrong list if you forget to select from the dropdown.

What recommendations would you give to someone considering this product?

If you are looking for an affordable and easy-to-use online marketing system that goes beyond simple email newsletters or autoresponders, GetResponse is an excellent choice. From landing pages to list management, it gives a company the tools to build an audience of receptive customers.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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