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Geotab

Geotab

Composite Score
7.2 /10
CX Score
7.0 /10
Category
Geotab
7.2 /10

What is Geotab?

Reduce fuel costs and take fleet efficiency to new heights.

Company Details


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Awards & Recognition

Geotab won the following awards in the Fleet Management category

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Geotab Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Geotab.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

92 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Geotab?

0% Negative
23% Neutral
77% Positive

Pros

  • Saves Time
  • Respectful
  • Inspires Innovation
  • Trustworthy

Feature Ratings

Average 85

GPS Tracking

90

Vehicle Management

88

Fuel Management

86

Fleet Maintenance

86

Vendor Management

86

Asset Management

85

Driver Management

77

Inventory and Field Parts Management

75

Cargo Management

75

Order Management

72

Dispatch Management

71

Vendor Capability Ratings

Average 79

Business Value Created

85

Ease of IT Administration

85

Ease of Data Integration

83

Quality of Features

83

Breadth of Features

81

Vendor Support

81

Ease of Implementation

81

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

73

Ease of Customization

67

Geotab Reviews

Diego N.

  • Role: Human Resources
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use!

Likeliness to Recommend

10 /10

What differentiates Geotab from other similar products?

Once you login, pretty simple and updated to use.

What is your favorite aspect of this product?

The layout of the site.

What do you dislike most about this product?

When changing password its annoying process.

What recommendations would you give to someone considering this product?

Give it a try its totally worth it and trustworthy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Robyn M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Geotab is an excellent option with the best FMC.

Likeliness to Recommend

8 /10

What differentiates Geotab from other similar products?

Geotab integrates with every supplemental system and sets the bar for ease of installation and data integrity.

What is your favorite aspect of this product?

The breadth of data available is the best feature. Along with the mapping function.

What do you dislike most about this product?

That users must go through a reseller for Geotab. Some fleet management companies do it well, and others are poor. This drastically changes the experience for the customer.

What recommendations would you give to someone considering this product?

Make sure you partner with a reputable fleet management company in order to purchase your Geo tab services. We had a good fleet management company it is very difficult to navigate Geo tab on your own. And all of my years of using geotab, I was never in touch with someone representing Geo tab but rather a fleet management company resource.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jossie A.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Geotab from other similar products?

have used other products that do the same job but cheaper

What is your favorite aspect of this product?

real time locations

What do you dislike most about this product?

the price and constant crashing

What recommendations would you give to someone considering this product?

do your research

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features