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Fyle

Fyle

Composite Score
8.6 /10
CX Score
8.6 /10
Category
Fyle
8.6 /10

What is Fyle?

Expense management powered by AI to automate receipt tracking, data extraction from receipts, real-time policy checks, dynamic approval assignment, to ensure greater policy compliance with exceptional employee experience.

Company Details


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Awards & Recognition

Fyle won the following awards in the Expense Management category

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Fyle Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fyle.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fyle?

6% Negative
2% Neutral
92% Positive

Pros

  • Efficient Service
  • Security Protects
  • Transparent
  • Reliable

Feature Ratings

Average 86

Expense Policy Aware

88

Approval Workflow

88

Receipt Image Submission

88

Expense Detail Tracking

88

Multi Currency

88

Mobile App or Mobile Browser Support

86

Desktop Browser Support

86

Travel Profile

85

Expense Itemization

85

Optical Character Recognition

84

Travel and Accommodation Booking

83

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Ease of IT Administration

86

Availability and Quality of Training

86

Business Value Created

84

Ease of Data Integration

84

Vendor Support

83

Ease of Customization

83

Quality of Features

83

Usability and Intuitiveness

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Fyle Reviews

Mustafa T.

  • Role: Finance
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Complicated problems can be solved easily

Likeliness to Recommend

10 /10

What differentiates Fyle from other similar products?

Easy to use. User friendly.

What is your favorite aspect of this product?

Auto screen shot recognition

What do you dislike most about this product?

Switch the credit card options.

What recommendations would you give to someone considering this product?

BEFORE SETTING UP THE COMPANY POLICY PO REQUIRED OPTIONS MUST BE PROPER TO YOUR COMPANY

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Elizabeth R.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fyle is super easy to use! Makes expensing simple.

Likeliness to Recommend

10 /10

What differentiates Fyle from other similar products?

Fyle is very clear on expense progress (draft, submitted, approved, etc). The user interface is extremely easy for me to use and allows me to submit my expenses using a great software.

What is your favorite aspect of this product?

I like the user interface the most. It's a lot clearer compared to ones used at my old companies.

What do you dislike most about this product?

Nothing! I have had no issues with using Fyle.

What recommendations would you give to someone considering this product?

I would emphasize how simple it is to upload receipts and costs from any expenses. I can submit an entire report in less than 5 minutes without any hassle.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Elohim M.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Huge time savings on expense reporting

Likeliness to Recommend

9 /10

What differentiates Fyle from other similar products?

The character recognition and work flow makes expense reporting super fast without much user involment. It is so intuitive that it really does not need trainning or even instructions. The interface is very simple it is not too feature rich but that is also what makes it so fast and simple, as a user that only needs to use it a few times a year I need a platform that I do not need to be figuring out each time I use. Fyle provides that user experience.

What is your favorite aspect of this product?

It is very simple to use, it does not need trainning and it does a good portion of the work by doing not only character recognition but also it does a pretty good guess of what it is actually recognizing.

What do you dislike most about this product?

I would like if it had options to integrate with other systems, I mean like designing the reports that you want to create. I am not involved on the implementation part on our company but the reason why I say this is because we can not use it for employees that have an external "payer". I will explain for foreing employees they are contracted through legal companies in the corresponding country. Those companies have their own processes for expense reporting, most likely inferior to fyle, some for instance required an xls file to be created with a particular format. It would be great if fyle could create that.

What recommendations would you give to someone considering this product?

expense reporting takes a sizable amount of time, I'be seen processes where some people take a whole day creating an expense report for a trip, fyle greatly cut these times not only resulting in less wasted time but also a much better overall employee experience. I'be seen people considering not traveling just because the problem it represents this have a cost for the company, I think that should be taken into account when deciding what to use.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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