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FormAssembly

FormAssembly

Composite Score
8.6 /10
CX Score
8.7 /10
Category
FormAssembly
8.6 /10

What is FormAssembly?

FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.

Company Details


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Awards & Recognition

FormAssembly won the following awards in the Online Forms category

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FormAssembly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FormAssembly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

Up 2
Since last award

96 Plan to Renew

Up 1
Since last award

79 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
79%
Conflict Resolution:
87%
Strategy & Innovation:
91%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FormAssembly?

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1% Negative
1% Neutral
98% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Reliable

Feature Ratings

Average 84

APIs and Integration

90

Security

89

Field Configuration and Customization

89

Drag and Drop Design

87

Mobility

86

State Transformation

85

Workflow Automation

85

Version Management

82

Data Analysis and Survey Function

82

Electronic Signatures

75

Vendor Capability Ratings

Average 86

Ease of Implementation

90

Ease of Customization

88

Breadth of Features

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

87

Ease of IT Administration

86

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Vendor Support

81

FormAssembly Videos

FormAssembly Reviews

Rick H.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

The perfect fit for our needs of data collection

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

Ease of implementation

What is your favorite aspect of this product?

Intuitive design makes upskilling on the platform very easy.

What do you dislike most about this product?

The API connections take a little bit of trial and error, but overall a pretty easy experience.

What recommendations would you give to someone considering this product?

The leading platform for web forms and data collection, especially when handling sensitive or protected data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

PRABHAVATHI J.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

An easy to use app , with Salesforce

Likeliness to Recommend

9 /10

What differentiates FormAssembly from other similar products?

Can make a form easily.

What is your favorite aspect of this product?

I do develop forms in Formassembly and integrate with Salesforce. I can integrate my forms without the help of a developer.

What do you dislike most about this product?

I wish I can get support quickly for the errors and issues I come across.

What recommendations would you give to someone considering this product?

Definitely you can go with it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Pam M.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

FormAssembly is incredibly versatile.

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

It's ability to connect to any and all objects in Salesforce, and be fully customizable in it's functions has made it invaluable for us, other form products we have looked at have not had this same level of connectivity, other products are limited to only a few Salesforce objects or require a 3rd party app, typically with an additional cost, to integrate.

What is your favorite aspect of this product?

Salesforce connectors and dynamic picklists.

What do you dislike most about this product?

The limitations in customizing aesthetic features of the forms without CSS

What recommendations would you give to someone considering this product?

Take the time to learn how to use the connectors and field types, FormAssembly is so flexible for many solutions like application forms, registrations, RSVPs, record updates, if you can dream it up then FormAssembly can do it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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