What is Firstup?
Firstup is redefining the digital employee experience to put people first and lift companies up. Firstup makes communication solutions that build authentic engagement and create two-way conversation between employees and companies. The Firstup orchestration engine connects every worker, everywhere, on any device with personalized information that helps them do their best work.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Firstup?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Surveys and Polling
Newsletter Creation
Emergency Notification
Mobile
Intranet
Instant Messaging
Rewards Recognition
News Feeds, Alerts & Notifications
Application Integration
Single Sign-On (SSO)
Employee Directory
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Implementation
Product Strategy and Rate of Improvement
Vendor Support
Business Value Created
Usability and Intuitiveness
Firstup Reviews
Rajiv R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
makes it simple for a big team to share
Likeliness to Recommend
What differentiates Firstup from other similar products?
We switched our internal sharing processes with DynamicSignal because it takes a lot less time and produces far better outcomes. The introduction of a leaderboard has greatly boosted staff motivation.
What is your favorite aspect of this product?
A dynamic Signal is a simple-to-use tool for promoting postings, articles, and news within a company and using the influence of staff members' social networks for news dissemination.
What do you dislike most about this product?
The suggested share text must be Twitter-friendly, which I dislike because it severely restricts you, and the mobile version is not particularly admin-friendly. When this happens, it merely takes a little more work from the administrator to get everyone signed up. However, I believe that the problem lies more with our email settings than with Dynamic Signal.
What recommendations would you give to someone considering this product?
With Dynamic Signal, it's simple to engage your entire staff in social media and help them understand how it affects marketing data. It also incorporates gaming.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service
Preetam S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Review of Social Chorus
Likeliness to Recommend
What differentiates Firstup from other similar products?
I participated in the SC implementation phases with a fresh emphasis on personalization. Agents now have a way to market those offers again on Social Media network platforms in accordance with the timing of promotional offer campaigns.
What is your favorite aspect of this product?
I appreciate that it gives each member of the sales department a unique means of self-promotion. It's a different channel that offers more customization. We regularly assess the influence of our socially shared blog pieces, case studies, white papers, and reports using the SocialChorus admin dashboard and insights. It is simple to use and makes performance monitoring simple.
What do you dislike most about this product?
The admin dashboard, user platform, and knowledgebase could all use a single sign-on. The product doesn't provide adequate reporting. When integrating Company-profiles, the tool was a little trickier, but connecting individual networks was simple and straightforward.
What recommendations would you give to someone considering this product?
We're making it simple for our staff members to distribute our content assets from a single location. We were able to increase brand recognition and maintain a steady stream of the social media material.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Moksha S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Efficient Platform For Internal Communication
Likeliness to Recommend
What differentiates Firstup from other similar products?
Internal communications was one of the top three problems identified by a poll on employee engagement. We considered other approaches to address this problem but didn't find a workable solution until we introduced it. Employees complained that there was too much communication and it was challenging to locate crucial information. There was a lot of text-heavy, clear communication. Using images, photos, push alerts, and polls enable us to interact with our staff in a more relatable manner. The success of significant initiatives might be discussed, along with work-related experiences and glimpses into coworkers.
What do you dislike most about this product?
Although it is a top-notch but pricey product, several innovations are not included in the standard offering. We would have loved to have integrated a number of features, but the expense was out of our price range.
What recommendations would you give to someone considering this product?
The capacity to effectively design repeating newsletters. We have been able to provide our associates with the information they care about when and where they want it thanks to this platform.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy