What is Firstup?
Firstup is redefining the digital employee experience to put people first and lift companies up. Firstup makes communication solutions that build authentic engagement and create two-way conversation between employees and companies. The Firstup orchestration engine connects every worker, everywhere, on any device with personalized information that helps them do their best work.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Firstup?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Surveys and Polling
Newsletter Creation
Emergency Notification
Mobile
Intranet
Instant Messaging
Rewards Recognition
News Feeds, Alerts & Notifications
Application Integration
Single Sign-On (SSO)
Employee Directory
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Implementation
Product Strategy and Rate of Improvement
Vendor Support
Business Value Created
Usability and Intuitiveness
Firstup Reviews
Rama A.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Jun 2023
Great service.
Likeliness to Recommend
What differentiates Firstup from other similar products?
The service their client services team provides is second to none. They are always willing to get on a call at anytime.
What is your favorite aspect of this product?
The automation of communication has been great.
What do you dislike most about this product?
Sometimes new features take a while to be released.
What recommendations would you give to someone considering this product?
Definitely a solution to consider.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Inspires Innovation
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Excellent Way For Workspace Communication
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Efficient Service
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Incredible Dynamic Communication Hub
Likeliness to Recommend
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Efficient Service