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Firmex Virtual Data Room Logo Award Winner Product Badge
Firmex Virtual Data Room Logo Award Winner Product Badge
Firmex

Firmex Virtual Data Room

Composite Score
7.6 /10
CX Score
7.8 /10
Category
Firmex Virtual Data Room
7.6 /10

What is Firmex Virtual Data Room?

Firmex is a global provider of virtual data rooms where more deals, diligence and compliance get done. As one of the world’s most widely used virtual data rooms, Firmex supports complex processes for organizations of all sizes, including diligence, compliance, and litigation.

Company Details


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Awards & Recognition

Firmex Virtual Data Room won the following awards in the Virtual Data Room category

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Firmex Virtual Data Room Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firmex Virtual Data Room.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

91 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firmex Virtual Data Room?

4% Negative
16% Neutral
80% Positive

Pros

  • Enables Productivity
  • Effective Service
  • Caring
  • Fair

Feature Ratings

Average 75

Drag and Drop User Interface

82

File Rooms

82

File Sharing Collaboration

82

Data Encryption

76

Q&A Management

75

Permissions and Access Right Management

75

Digital Rights Management

74

Redaction

70

Reporting and Analytics

68

Optical Character Recognition

67

Vendor Capability Ratings

Average 79

Availability and Quality of Training

83

Ease of Implementation

83

Vendor Support

83

Ease of IT Administration

82

Breadth of Features

81

Quality of Features

80

Ease of Data Integration

80

Usability and Intuitiveness

79

Business Value Created

77

Product Strategy and Rate of Improvement

71

Ease of Customization

67

Firmex Virtual Data Room Reviews

Joshua R.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent way to run a professional process.

Likeliness to Recommend

9 /10

What differentiates Firmex Virtual Data Room from other similar products?

Ease of use and accessibility

What is your favorite aspect of this product?

The ability of all levels to access and report.

What do you dislike most about this product?

The cost.

What recommendations would you give to someone considering this product?

Great way to run a professional investment process.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Cons

  • Commodity Features
  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Great product with inspiring results

Likeliness to Recommend

9 /10

Pros

  • Trustworthy
  • Client Friendly Policies
  • Acts with Integrity
  • Friendly Negotiation

Cons

  • Slower Product Innovation
  • Wastes Time
  • Less Generous

Fernando G.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Firmex: my one trustable source in data management

Likeliness to Recommend

10 /10

What differentiates Firmex Virtual Data Room from other similar products?

Flixibity, ease of access, friendly environment. These are the three great virtues I find everyday when i use Firmex.

What is your favorite aspect of this product?

Very intuitive, easy to access platform. I becomes very friendly from the first moment the user accesses it. Love how data is organized.

What do you dislike most about this product?

Currently, I don't dislike anything from the product.

What recommendations would you give to someone considering this product?

If anyone is looking for a truly reliable source of data management, Firmex is the one product he should be looking for. The user experience is fabulous, and user will learn how to use it from the very first time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service