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Firmex Virtual Data Room Logo Award Winner Product Badge
Firmex Virtual Data Room Logo Award Winner Product Badge
Firmex

Firmex Virtual Data Room

7.6 /10
Category
Firmex Virtual Data Room
7.6 /10

What is Firmex Virtual Data Room?

Firmex is a global provider of virtual data rooms where more deals, diligence and compliance get done. As one of the world’s most widely used virtual data rooms, Firmex supports complex processes for organizations of all sizes, including diligence, compliance, and litigation.

Company Details


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Awards & Recognition

Firmex Virtual Data Room won the following awards in the Virtual Data Room category

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Firmex Virtual Data Room Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firmex Virtual Data Room.

85 Likeliness to Recommend

91 Plan to Renew

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firmex Virtual Data Room?

4% Negative
16% Neutral
80% Positive

Pros

  • Enables Productivity
  • Effective Service
  • Caring
  • Fair

Feature Ratings

Average 75

Drag and Drop User Interface

82

File Rooms

81

File Sharing Collaboration

81

Data Encryption

76

Q&A Management

75

Permissions and Access Right Management

75

Digital Rights Management

74

Redaction

70

Reporting and Analytics

68

Optical Character Recognition

67

Vendor Capability Ratings

Average 78

Availability and Quality of Training

83

Ease of Implementation

83

Vendor Support

82

Ease of IT Administration

82

Breadth of Features

81

Quality of Features

80

Ease of Data Integration

79

Usability and Intuitiveness

79

Business Value Created

77

Product Strategy and Rate of Improvement

71

Ease of Customization

67

Firmex Virtual Data Room Reviews

Sudgie M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to contact support if any issues

Likeliness to Recommend

6 /10

What differentiates Firmex Virtual Data Room from other similar products?

The support is better

What is your favorite aspect of this product?

Easy To access the support

What do you dislike most about this product?

Sometimes it can be confusing to navigate

What recommendations would you give to someone considering this product?

Contact support if you have trouble finding certain features bc they probably do have it

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Client's Interest First
  • Helps Innovate

Cons

  • Slower Product Innovation
  • Less Reliable
  • Less Efficient Service
  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Great price, user interface could be improved

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Effective Service
  • Respectful
  • Fair

Cons

  • Slower Product Innovation
  • Charges for Enhancements
  • Role: Finance
  • Industry: Banking
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Relatively easy to use and organize.

Likeliness to Recommend

9 /10

Pros

  • Efficient Service
  • Respectful
  • Effective Service
  • Caring