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Firebase

Composite Score
8.4 /10
CX Score
8.6 /10
Category
Firebase
8.4 /10

What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details


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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

0% Negative
10% Neutral
90% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 82

Analytics and Reporting

85

Device and Browser Analytics

83

Data Analysis and Survey Function

83

Mobile Functionality

82

Conversion Analysis

82

API Framework

82

Marketing Analytics

82

Data Warehousing

81

Data Management

80

Data Integrity

79

Audience Segmentation

78

Vendor Capability Ratings

Average 79

Business Value Created

83

Ease of Customization

81

Quality of Features

81

Usability and Intuitiveness

81

Ease of Implementation

80

Breadth of Features

80

Ease of Data Integration

79

Availability and Quality of Training

78

Ease of IT Administration

77

Product Strategy and Rate of Improvement

77

Vendor Support

74

Firebase Reviews

Martin L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Features are great.

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Real time processing regardless of the workload A real-time database with zero down time. User authentication hence high security

What is your favorite aspect of this product?

Huge fire storage that is efficient and reliable. Multiple interactions especially while using social media platforms. Application supervision and monitoring is automatic.

What do you dislike most about this product?

The UI/UX is not great. Storage cost is high.

What recommendations would you give to someone considering this product?

Great tool for cloud messaging and application management.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Roger C.

  • Role: Industry Specific Role
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Great tool for cloud messaging.

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Real time processing of data. Very efficient and effective. Server-less application management.

What is your favorite aspect of this product?

Great for file storage. User authentication hence high data security. Helps in app building and running.

What do you dislike most about this product?

Integration with other services is not easy.

What recommendations would you give to someone considering this product?

A must have for file and database storage

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Faruk R.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Valuable and Articulate Marketing Platform

Likeliness to Recommend

8 /10

What differentiates Firebase from other similar products?

Firebase delivers an excellent survey function.

What is your favorite aspect of this product?

Firebase is determined to include the API framework for simplistic functioning

What do you dislike most about this product?

Firebase evaluates markets, to improve performance and changed

What recommendations would you give to someone considering this product?

Firebase is committed in creating a suitable market procedures.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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