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Firebase

Composite Score
8.4 /10
CX Score
8.6 /10
Category
Firebase
8.4 /10

What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details


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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

0% Negative
10% Neutral
90% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 82

Analytics and Reporting

85

Device and Browser Analytics

83

Data Analysis and Survey Function

83

Mobile Functionality

82

Conversion Analysis

82

API Framework

82

Marketing Analytics

82

Data Warehousing

81

Data Management

80

Data Integrity

79

Audience Segmentation

78

Vendor Capability Ratings

Average 79

Business Value Created

83

Ease of Customization

81

Quality of Features

81

Usability and Intuitiveness

81

Ease of Implementation

80

Breadth of Features

80

Ease of Data Integration

79

Availability and Quality of Training

78

Ease of IT Administration

77

Product Strategy and Rate of Improvement

77

Vendor Support

74

Firebase Reviews

Ravikumar P.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use firebase for small to larger apps

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Easy management via console and easy to intigrate in any technology such as java, javascript... Also central place to manage data for mobile and web application

What is your favorite aspect of this product?

Data segregation

What do you dislike most about this product?

Analytics needed to be improved

What recommendations would you give to someone considering this product?

Data analytics and error handling needs to be improved

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aryan S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Superb product for all in one web/app development!

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Firebase, coupled with Firestore, stands out for its seamless execution of transactional processes, offering robust user authentication and serverless application management. Its distinct features include efficient searches in documentary datasets, providing a unique edge over alternatives in terms of simplicity, integration, and comprehensive cloud services.

What is your favorite aspect of this product?

Firebase's exceptional real-time database and cloud function capabilities significantly contribute to our IoT device manufacturing. Its ability to scale processing capacity dynamically and deliver fast, efficient performance on Android and iOS platforms makes it a standout solution.

What do you dislike most about this product?

Its web console has limitations, hindering comprehensive control. Testing cloud functions through the web console could be more practical, as the current method requires downloading programs for local testing, impacting overall efficiency.

What recommendations would you give to someone considering this product?

Firebase is ideal for projects demanding real-time updates and scalability, particularly in IoT scenarios. Its seamless integration with Android and iOS, coupled with automatic processing capacity adaptation, ensures efficiency. However, consider the associated costs, especially in projects without substantial revenue, as Firebase bills based on operations, potentially growing with an expanding user base.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jacob T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Firebase - your base to create the software

Likeliness to Recommend

8 /10

What differentiates Firebase from other similar products?

It one of the best Baas tool, Where its an one stop solution to all our web and mobile developer needs from Hosting to Cloud storage

What is your favorite aspect of this product?

Its the only Baas where we will have the cloud storage inbuild and we need not have to rely on different tools

What do you dislike most about this product?

The price point is very high compare to other Baas in the market,

What recommendations would you give to someone considering this product?

If you have a good budget and you need everything you need in one place then you can go for it

Pros

  • Helps Innovate
  • Performance Enhancing
  • Fair
  • Altruistic

Cons

  • Less Caring
  • Less Efficient Service
  • Less Effective Service

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