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Firebase

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Firebase
8.2 /10

What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details


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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

2% Negative
8% Neutral
90% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 81

API Framework

85

Analytics and Reporting

83

Data Analysis and Survey Function

83

Conversion Analysis

81

Marketing Analytics

81

Device and Browser Analytics

81

Data Management

79

Data Warehousing

79

Audience Segmentation

79

Mobile Functionality

79

Data Integrity

79

Vendor Capability Ratings

Average 79

Business Value Created

83

Ease of Customization

81

Usability and Intuitiveness

81

Quality of Features

80

Ease of Implementation

80

Breadth of Features

79

Ease of Data Integration

79

Availability and Quality of Training

78

Ease of IT Administration

76

Product Strategy and Rate of Improvement

76

Vendor Support

76

Firebase Reviews

Harshit A.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

One Stop Shop for almost all web & app dev needs.

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Google Firebase acts as a one stop shop providing almost all required features for website and mobile application development. It provides Database, Storage, Authentication, AI/ML tools and a lot more at just a single place, which is easy to implement as well.

What is your favorite aspect of this product?

We can easily add dynamic features to our applications using google Firebase, it's easy to use and wide documentation available makes it more accessible.

What do you dislike most about this product?

Everything was really great with Firebase but resources for python Development are very limited yet, which should be increased.

What recommendations would you give to someone considering this product?

It acts as one stop shop for all your business application needs, it's really easy to implement. Whether you're a beginner, intermediate or advanced it will work best for you. And it's NO-SQL database is really helpful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Adebayo F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Powerful and Developer-Friendly

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Firebase stands out from other backend platforms thanks to its deep integration with Google services, real-time capabilities (like Firestore and Realtime Database), seamless cross-platform SDKs, and a unified suite that covers everything from hosting and authentication to analytics and machine learning—all without needing to manage infrastructure.

What is your favorite aspect of this product?

-Data is reflected in realtime, no delay at at all -Provides SDK for user authentication & session managment -Easy configuration with mobile apps and webapp -Easy to integrate with other GCP products & services -Provides backend as a Service

What do you dislike most about this product?

-Only thing I do not like is the pricing. I think pricing can be more competitive as right now its bit high

What recommendations would you give to someone considering this product?

If you're considering Firebase, start small and take advantage of its integrated tools like Authentication and Firestore to rapidly prototype—just be mindful of pricing as you scale, learn how security rules work early on, and evaluate whether its serverless model fits your app's complexity and future needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sampad M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Best Backend Solution for App Developers

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

It stands out from others because of its real-time database, seamless integration with Google Cloud services, and cross-platform capabilities. It provides features like Features like Firestore, Authentication, and Analytics which are essential for any developer.

What is your favorite aspect of this product?

My best features are its real-time database and Firestore, and all the other features are great. It is easy to implement the built-in Authentication service and it also supports various providers like Google and Facebook. Also. firebase hosting is fast and reliable.

What do you dislike most about this product?

Some features have a steep learning curve like cloud functions, and limited customization options in some areas other than that it works perfectly.

What recommendations would you give to someone considering this product?

It starts with a free tier so try its features, you will not be disappointed. It is reliable as a backend service and easy to use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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