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Firebase

Composite Score
8.4 /10
CX Score
8.6 /10
Category
Firebase
8.4 /10

What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details


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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

0% Negative
10% Neutral
90% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 82

Analytics and Reporting

85

Device and Browser Analytics

83

Data Analysis and Survey Function

83

Mobile Functionality

82

Conversion Analysis

82

API Framework

82

Marketing Analytics

82

Data Warehousing

81

Data Management

80

Data Integrity

79

Audience Segmentation

78

Vendor Capability Ratings

Average 79

Business Value Created

83

Ease of Customization

81

Quality of Features

81

Usability and Intuitiveness

81

Ease of Implementation

80

Breadth of Features

80

Ease of Data Integration

79

Availability and Quality of Training

78

Ease of IT Administration

77

Product Strategy and Rate of Improvement

77

Vendor Support

74

Firebase Reviews

Abdulloh C.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use and implements

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Ease of integration for mobile apps. Ease of monitoring. Great out of the box metrics and settings.

What is your favorite aspect of this product?

Crash analytics, App version users analytics and mobile apps segment analytics

What do you dislike most about this product?

Some of the analytics function use data from previous days. Sometimes even 3 days ago. This make sometime it hard to gauge real numbers after fixing problems.

What recommendations would you give to someone considering this product?

This product is great, but to have a better insight on your apps using it with other apps will make better analysis judgement. Some dashboard have numbers that might seems changing later at a date, it is not a bug, they just need time for final accumulation/usage. So use it wisely.

Pros

  • Saves Time
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Slower Product Innovation
  • Vendor's Interest First
  • Under Delivered

Werner S.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Powerful, cost effective and simple to use

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Firebase currently holds the largest share in the PAAS space resulting in third party support and training materials, in addition to the already excellent vendor provided material. It's ease of use is unmatched to my knowledge, making Firebase an easy go to for projects requiring rapid development and implementation.

What is your favorite aspect of this product?

Firebase's compeditive cost structure combined with it's ease of use and ready of out of the box setup means I can start using it within minutes. All without incurring high costs while developing and testing.

What do you dislike most about this product?

Due to their rapid addition of new features & functions, older features are fased out quick. Something that you were able to implement in previous projects may not be available in your next. This adds an additional, but minor, learning curve to every new project.

What recommendations would you give to someone considering this product?

If you are wonder if Firebase is the right platform, try creating a new Firebase Project and integrate it with some sample code to test out first. It has a fairly low learning curve to get your head around and it should present it's pros and cons without incurring in much, if any, costs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Talon w.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Firebase is an easy to use backend API.

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Firebase allows you to create an interactive website that does not require an independent backend.

What is your favorite aspect of this product?

That the backend lives in firebase.

What do you dislike most about this product?

Some of the documentation examples did not help.

What recommendations would you give to someone considering this product?

If you are looking for an easy to use way of storing and accessing data give Firebase a shot. You will not be disappointed.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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