FileHold Customer Reviews 2024

What is FileHold?

Full-featured document management software from FileHold is feature rich, enterprise grade and affordable. Its suite of features provide for document scanning, capture, indexing, storage, search, versioning, and document workflow review and approval.

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Awards & Recognition

FileHold won the following awards in the Document Management category

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1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

FileHold Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FileHold.

85 Likeliness to Recommend

2
Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FileHold?

0% Negative

0% Neutral

100% Positive

Pros

Trustworthy
Efficient Service
Effective Service
Inspires Innovation

Feature Ratings

Average 81

Searchability

88

Publication Workflow

85

Document Sharing

85

Indexing and Classification

82

Document Hosting

80

Access Tracking

80

Editor Functions

79

Version Control

79

Check Out Check in

78

Security and Access Control

77

Metrics and Reporting

75

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Availability and Quality of Training

86

Ease of Customization

84

Quality of Features

83

Vendor Support

83

Ease of Data Integration

83

Usability and Intuitiveness

81

Breadth of Features

79

Ease of IT Administration

79

Business Value Created

78

Product Strategy and Rate of Improvement

76

FileHold Reviews

Gateru K.

Role: Industry Specific Role
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

My Experience With FileHold

Likeliness to Recommend

9 /10

What differentiates FileHold from other similar products?

What makes FileHold unique is that it is powerful and makes document management easy and effective.

What is your favorite aspect of this product?

I like that FileHold is secure It comes with document collaboration features

What do you dislike most about this product?

No issues with FileHold. It has been great

What recommendations would you give to someone considering this product?

I recommend FileHold because it comes with great document management features.

Pros

Reliable
Enables Productivity
Efficient Service
Caring

Rebecca J.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Its a very valuable data management application.

Likeliness to Recommend

8 /10

What differentiates FileHold from other similar products?

FileHold is an economical tool for documentation and provides us so many options for managing documents in real-time. It will hold unlimited files and its program is very strong and points out the precise file we required with one click. This application is simple to set up and works extraordinarily well for us. Costs are very negotiable and client support service is incredibly friendly and their response is fast for solving facing technical problems. It can scan any form of the document simply and additionally scan all sorts of documents and convert them easily into pdf format that is very useful for sharing documents with others.

What is your favorite aspect of this product?

The File hold document management system is simple to use and stores as much information. it’s simply installed within the server or in the cloud and it’s providing total security. I take advantage of this device for scanning antique paper files and saving them in the cloud space to preserve them safe. It works as a centralized platform wherein we’ll manage very important enterprise files.FileHold helps us to mix suitable report management and grow to be a paperless office. I prefer that FileHold saves us time because it facilitates us to rearrange the complete lot in the cloud, thus files are simpler to locate.

What do you dislike most about this product?

FileHold works extremely well for managing documents and I can’t find any serious issues whereas operating with it just price may be a bit high as compared to other alternatives.

What recommendations would you give to someone considering this product?

This program is straightforward to install and works very properly for us. Costs are negotiable and client service support is very pleasant and their reaction towards fixing technical problems is positive and amazing.

Pros

Reliable
Efficient Service
Client's Interest First
Transparent

Dorcas B.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

A great tool for managing documents.

Likeliness to Recommend

10 /10

What differentiates FileHold from other similar products?

What differentiates FileHold from other products its ease of use, reliability security and robust capabilities, and tons of features. An easy to work with the technical support team and affordability of the product that makes it shine from other similar products.

What is your favorite aspect of this product?

I love that Filehold converts the paper files into a pdf very easily by scanning them. It makes management of files very easy. It has centralized all our information in the cloud and with powerful advanced search, it let us locate files fast. Multiple people can view the same document with FileHold. It is easy to use and file sharing is effortless.

What do you dislike most about this product?

FileHold does a great job at ensuring we stay organized and i can't find any serious issues with the software.

What recommendations would you give to someone considering this product?

FileHold is reliable and easy to use. Technical support is responsive and works great when contacted. It is cost-effective, secure with tons of features that can help your organization improve on document management.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

FileHold

What is FileHold?

Company Details

Need Assistance?

Awards & Recognition

FileHold Ratings

85 Likeliness to Recommend

2 Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love FileHold?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Searchability DMSes generally allow for the ability to conduct searches on document content.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Version Control Tracking of document versions with each iteration of document changes.

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

FileHold Reviews

Gateru K.

My Experience With FileHold

Likeliness to Recommend

Pros

Rebecca J.

Its a very valuable data management application.

Likeliness to Recommend

Pros

Dorcas B.

A great tool for managing documents.

Likeliness to Recommend

Pros

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Title

2
Since last award

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Feature Ratings

Searchability

Publication Workflow

Document Sharing

Indexing and Classification

Document Hosting

Access Tracking

Editor Functions

Version Control

Check Out Check in

Security and Access Control

Metrics and Reporting

Vendor Capability Ratings

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Quality of Features

Vendor Support

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement