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FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.1 /10
CX Score
9.3 /10
Category
FigJam
9.1 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

Down 1
Since last award

96 Plan to Renew

Down 2
Since last award

88 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
93%
Conflict Resolution:
95%
Strategy & Innovation:
96%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

Chart

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0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Respectful
  • Reliable

Feature Ratings

Average 88

Infinite Canvas

90

Collaboration

90

Annotation

88

Role-Based Access

88

Sticky Notes

87

Screen Sharing

86

Multimedia Content

85

Record, Save, and Export Canvases

84

Integration with Meeting Solutions

82

Surveys and Polling

81

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

86

Business Value Created

86

Quality of Features

86

Breadth of Features

86

Ease of Data Integration

84

Ease of Customization

83

Availability and Quality of Training

83

Vendor Support

81

Ease of IT Administration

81

FigJam Reviews

Paolo S.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Extremely easy to use to boost collaboration

Likeliness to Recommend

8 /10

What differentiates FigJam from other similar products?

Ease of implementation

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

no integration with google workspace

What recommendations would you give to someone considering this product?

try it and you'll discover the value immediately

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Federico M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

An excellent tool for defining processes and colle

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

Figjam allows in a very simple and immediate way the possibility to share thoughts, wireframes and to collaborate directly on the canva to better develop your idea without the need to study the platform before starting to use it

What is your favorite aspect of this product?

The immediacy and the ability to share and discuss in real time the changes and improvements to be made to the information contained in the canva. It is also very well researched on the UX / UI side

What do you dislike most about this product?

I don't find any particular problems with this product. Personally I would add plugins with other third party software, but being in beta, we can hope that sooner or later this activity will be on the roadmap

What recommendations would you give to someone considering this product?

The tool is immediate and its strong point is the real-time sharing not only of changes, but also the possibility of discussing them within the platform thanks to the voice messaging function. The learning curve is very low, in a very short time you can master the instrument

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Priyadarshani K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

It has made designing and prototyping easy.

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

Collaborative and a lot of features to explore

What is your favorite aspect of this product?

Collaboration

What do you dislike most about this product?

3 PAGES Included in basic plan

What recommendations would you give to someone considering this product?

Increase pages and team projects

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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