
What is FigJam?
FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
96 Plan to Renew
Down
2
Since last award
88 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 96%
- Negotiation and Contract:
- 94%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 96%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FigJam?
Pros
- Enables Productivity
- Continually Improving Product
- Reliable
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Infinite Canvas
Collaboration
Annotation
Role-Based Access
Sticky Notes
Screen Sharing
Multimedia Content
Record, Save, and Export Canvases
Integration with Meeting Solutions
Surveys and Polling
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Vendor Support
FigJam Reviews

Karan S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
A perfect fit for highly collaborative teams
Likeliness to Recommend
What differentiates FigJam from other similar products?
The breadth of plugins available for FigJam is truly amazing - we take full advantage at my organization. The base simplicity of features (while not lacking in offerings) allows us to wireframe, sitemap and have collaborative work sessions with ease, without having a large ramp up period to teach people how to use Figjam.
What is your favorite aspect of this product?
The integrations and ability to play audio (seriously) are my favorite parts of FigJam. When we're reviewing previous sprints (what we call "retroactive" meetings) to see what we could've done better, having music playing in the background makes the process so much more enjoyable. Being able to respond with emoticons to teammates' stickies is a great way to quickly and simply express your opinion alongside theirs.
What do you dislike most about this product?
FigJam does indeed lack in some core things - shapes, sizes and colors of sticky notes are limited and difficult to resize. As a result, the basic whiteboarding functionality can be a little tricky if you have a LARGE number of collaborators or need a huge number of different colors, etc.
What recommendations would you give to someone considering this product?
If you already use Figma and don't have extremely complex whiteboarding needs, FigJam is an awesome tool that fits the bill for us (both financially and functionally). I don't think we would want to switch away to anything else at the moment - we're quite happy with the functionality provided to us.
Pros
- Enables Productivity
- Caring
- Saves Time
- Includes Product Enhancements

Isaac S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2022
Easy and beautiful
Likeliness to Recommend
What differentiates FigJam from other similar products?
Lives in side of Figma which is great since your designs are already there (and if they're not, what are you dong????)
What is your favorite aspect of this product?
Beautiful and expects my behavior and actions, saving me time and effort
What do you dislike most about this product?
Cost - it's toooo high per seat
What recommendations would you give to someone considering this product?
Definitely use it if you're working with Figma, and give it a try if not.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Max R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2022
One of the best Whiteboard application
Likeliness to Recommend
What differentiates FigJam from other similar products?
Th GUI is very complete and the tool is plug & play: just register to start using the whiteboard. A little onboarding wlecomes you and show all the info
What is your favorite aspect of this product?
Flexibility and ease in creating mind maps, workflows, brainstorming meeting recap
What do you dislike most about this product?
The product is out of Beta since a couple of months, but it's growing fast. The free tier allows you to use a whiteboard but is very limited. Sharing with another user is also part of the paid package.
What recommendations would you give to someone considering this product?
If you are looking for a tool to collect ideas, brainstorm results or to have a creative space, Figjam is a great solution. I recommend the paid package for more flexibility
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Efficient Service