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FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.1 /10
CX Score
9.3 /10
Category
FigJam
9.1 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

Down 2
Since last award

88 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
94%
Conflict Resolution:
95%
Strategy & Innovation:
96%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

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0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Reliable
  • Respectful

Feature Ratings

Average 88

Infinite Canvas

91

Collaboration

91

Annotation

88

Role-Based Access

88

Sticky Notes

88

Screen Sharing

86

Multimedia Content

85

Record, Save, and Export Canvases

84

Integration with Meeting Solutions

83

Surveys and Polling

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Usability and Intuitiveness

88

Product Strategy and Rate of Improvement

87

Business Value Created

87

Quality of Features

86

Breadth of Features

86

Ease of Data Integration

84

Ease of Customization

83

Availability and Quality of Training

83

Ease of IT Administration

82

Vendor Support

82

FigJam Reviews

Karan S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

A perfect fit for highly collaborative teams

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

The breadth of plugins available for FigJam is truly amazing - we take full advantage at my organization. The base simplicity of features (while not lacking in offerings) allows us to wireframe, sitemap and have collaborative work sessions with ease, without having a large ramp up period to teach people how to use Figjam.

What is your favorite aspect of this product?

The integrations and ability to play audio (seriously) are my favorite parts of FigJam. When we're reviewing previous sprints (what we call "retroactive" meetings) to see what we could've done better, having music playing in the background makes the process so much more enjoyable. Being able to respond with emoticons to teammates' stickies is a great way to quickly and simply express your opinion alongside theirs.

What do you dislike most about this product?

FigJam does indeed lack in some core things - shapes, sizes and colors of sticky notes are limited and difficult to resize. As a result, the basic whiteboarding functionality can be a little tricky if you have a LARGE number of collaborators or need a huge number of different colors, etc.

What recommendations would you give to someone considering this product?

If you already use Figma and don't have extremely complex whiteboarding needs, FigJam is an awesome tool that fits the bill for us (both financially and functionally). I don't think we would want to switch away to anything else at the moment - we're quite happy with the functionality provided to us.

Pros

  • Enables Productivity
  • Caring
  • Saves Time
  • Includes Product Enhancements

Isaac S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy and beautiful

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

Lives in side of Figma which is great since your designs are already there (and if they're not, what are you dong????)

What is your favorite aspect of this product?

Beautiful and expects my behavior and actions, saving me time and effort

What do you dislike most about this product?

Cost - it's toooo high per seat

What recommendations would you give to someone considering this product?

Definitely use it if you're working with Figma, and give it a try if not.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Max R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

One of the best Whiteboard application

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

Th GUI is very complete and the tool is plug & play: just register to start using the whiteboard. A little onboarding wlecomes you and show all the info

What is your favorite aspect of this product?

Flexibility and ease in creating mind maps, workflows, brainstorming meeting recap

What do you dislike most about this product?

The product is out of Beta since a couple of months, but it's growing fast. The free tier allows you to use a whiteboard but is very limited. Sharing with another user is also part of the paid package.

What recommendations would you give to someone considering this product?

If you are looking for a tool to collect ideas, brainstorm results or to have a creative space, Figjam is a great solution. I recommend the paid package for more flexibility

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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