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FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.1 /10
CX Score
9.3 /10
Category
FigJam
9.1 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

Down 2
Since last award

88 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
94%
Conflict Resolution:
95%
Strategy & Innovation:
96%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

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The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
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0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Reliable
  • Respectful

Feature Ratings

Average 88

Infinite Canvas

91

Collaboration

91

Annotation

88

Role-Based Access

88

Sticky Notes

88

Screen Sharing

86

Multimedia Content

85

Record, Save, and Export Canvases

84

Integration with Meeting Solutions

83

Surveys and Polling

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Usability and Intuitiveness

88

Product Strategy and Rate of Improvement

87

Business Value Created

87

Quality of Features

86

Breadth of Features

86

Ease of Data Integration

84

Ease of Customization

83

Availability and Quality of Training

83

Ease of IT Administration

82

Vendor Support

82

FigJam Reviews

Jack L.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Top-notch software for Collaboration .

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

We’re a brand new Product team, operating absolutely remotely and were given the flexibility to choose a platform for collaboration and communication. We finished up selecting figjam following a recommendation from another colleague. We tend to love the flexibility it offers and we are just about scratching the surface of the functionality. It works well for us in having the ability to collaborate ideas and information, share resources, make plans and make powerful visuals for coverage and sharing with the remainder of the company.

What is your favorite aspect of this product?

FigJam is right for conferences and group action sessions. I relish the timing, dot voting, sticky notes, uploading photographs, and so on. Seeing what participants do in real time makes it a lot of easier to facilitate sessions remotely. FigJam is my go-to selection for brainstorming and analysis sessions. The time page layout, the coordination, the smooth feeling throughout presentations where all info are in one interactive page.

What do you dislike most about this product?

The downsides are pretty few, the one huge factor is that there’ is no offline functionality. It additionally doesn’t work nicely for us on mobile (but that may be more down to the sizes of boards that we typically use).

What recommendations would you give to someone considering this product?

Whoever is searching for a simple to use at the side of the speed of sharing and limitless options, you’re on the proper app, Figjam will give you all the tools from the tip of your finger.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Caring

Ilana S.

  • Role: Consultant
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

I ADORE Figjam

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

Figjam is incredibly easy to use, wildly intuitive and straightforward. i cannot stress how wonderful this application is and I recommend everyone use it. The UI is beautiful, the features are plenty and you can collaborate with your team in real time.

What is your favorite aspect of this product?

The collaboration features are the best.

What do you dislike most about this product?

I dislike how long it can take for larger files to load.

What recommendations would you give to someone considering this product?

Use it! Its changed my life and the way I work 10 fold.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Danna E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Figjam is the best and easy-to-use tool.

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

The whole interface is very simple but powerful. All the important options are there (great job with defining MVP scope)! The lowest panel with tools is extraordinarily user-friendly. Due to the restricted variety of choices to settle on from (and hierarchy) it’ very easy to search out precisely what you need. All interactions work as expected. The dotted grid is thus beautiful, and so are the tiny interaction details. It’s so fast, a lot of faster.

What is your favorite aspect of this product?

The arbitrary way of tagging info by using stickers, emotes, stamps is a good way to feature completely different dimensions to feedback, voting, and different activities. Animated indicator responses will facilitate icebreakers – there’s potential for use. Additionally, authorship indication for sticky notes is a nice QoL feature for recall, summary, etcetera.

What do you dislike most about this product?

There is no way to quickly find your notes when zoomed out. Therefore, it takes effort to induce round the board. Lack of map when rescaling canvas, that isn’t optimum for larger, more elaborate boards. There’s a small input lag for the tool when reactivating it with the spacebar (after the first release and press it again). Load time is slower for the first canvas initialization compared to subsequent ones. The color choice for sticky notes isn’t too intuitive (before laying them on the canvas). The drawing tool has palette choices after selection, whereas sticky notes do not.

What recommendations would you give to someone considering this product?

Give this product a chance, it is so promising that it will make you addicted. This software have also a bundle of features that are extremely well and are so helpful. I recommended it. Love the stickers with avatars! Fun. FigJam is even additional informal than Miro with all the stickers and parts it’s like it’ an ideal tool to "break the ice“ and create the workshops additional fun and enjoyable.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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