
What is FigJam?
FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
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1
Since last award
96 Plan to Renew
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2
Since last award
88 Satisfaction of Cost Relative to Value
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1
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 96%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FigJam?
Pros
- Enables Productivity
- Continually Improving Product
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Infinite Canvas
Collaboration
Annotation
Role-Based Access
Sticky Notes
Screen Sharing
Multimedia Content
Record, Save, and Export Canvases
Integration with Meeting Solutions
Surveys and Polling
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Vendor Support
Ease of IT Administration
FigJam Reviews

Sinmiloluwa O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
It's a fantastic software
Likeliness to Recommend
What differentiates FigJam from other similar products?
Its Cross-platform compatibility
What is your favorite aspect of this product?
Its Customizable templates
What do you dislike most about this product?
Its Integrations with certain tools may be limited
What recommendations would you give to someone considering this product?
It's a great product for new users
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Finlay D.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Whiteboard That Actually Works for Designers
Likeliness to Recommend
What differentiates FigJam from other similar products?
FigJam actually feels like it’s made for creatives. It’s got a lightweight, fun interface that makes brainstorming and wireframing feel less like “work” and more like a creative jam session.
What is your favorite aspect of this product?
Whether I’m sketching quick layout ideas, mapping out a user flow, or dropping in reference images, everything stays fluid. It’s like having a giant digital sketchpad where the whole team can throw in ideas without overthinking.
What do you dislike most about this product?
If I’m working on complex mind maps or more structured planning, I sometimes feel like I hit a ceiling with what FigJam can do. And while I love the casual, playful vibe, it might not be for everyone—some clients prefer a more structured look
What recommendations would you give to someone considering this product?
FigJam is a no-brainer. If you’re more focused on execution rather than ideation, you might not use it as often
Pros
- Enables Productivity
- Inspires Innovation
- Saves Time
- Client Friendly Policies

Faith O.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Very easy to use
Likeliness to Recommend
What differentiates FigJam from other similar products?
Its integration with Figma which makes for a seamless transition between brainstorming and UI design
What is your favorite aspect of this product?
I love its intuitive and fun interface, with playful features like stickers and emoji reactions.
What do you dislike most about this product?
Its limited advanced diagramming
What recommendations would you give to someone considering this product?
I recommend it for quick brainstorming, team collaboration, and seamless integration with Figma.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing