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FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.1 /10
CX Score
9.3 /10
Category
FigJam
9.1 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

Down 1
Since last award

96 Plan to Renew

Down 2
Since last award

88 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
93%
Conflict Resolution:
95%
Strategy & Innovation:
96%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

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0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Respectful
  • Reliable

Feature Ratings

Average 88

Infinite Canvas

90

Collaboration

90

Annotation

88

Role-Based Access

88

Sticky Notes

87

Screen Sharing

86

Multimedia Content

85

Record, Save, and Export Canvases

84

Integration with Meeting Solutions

82

Surveys and Polling

81

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

86

Business Value Created

86

Quality of Features

86

Breadth of Features

86

Ease of Data Integration

84

Ease of Customization

83

Availability and Quality of Training

83

Vendor Support

81

Ease of IT Administration

81

FigJam Reviews

Sinmiloluwa O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

It's a fantastic software

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

Its Cross-platform compatibility

What is your favorite aspect of this product?

Its Customizable templates

What do you dislike most about this product?

Its Integrations with certain tools may be limited

What recommendations would you give to someone considering this product?

It's a great product for new users

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Finlay D.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Whiteboard That Actually Works for Designers

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

FigJam actually feels like it’s made for creatives. It’s got a lightweight, fun interface that makes brainstorming and wireframing feel less like “work” and more like a creative jam session.

What is your favorite aspect of this product?

Whether I’m sketching quick layout ideas, mapping out a user flow, or dropping in reference images, everything stays fluid. It’s like having a giant digital sketchpad where the whole team can throw in ideas without overthinking.

What do you dislike most about this product?

If I’m working on complex mind maps or more structured planning, I sometimes feel like I hit a ceiling with what FigJam can do. And while I love the casual, playful vibe, it might not be for everyone—some clients prefer a more structured look

What recommendations would you give to someone considering this product?

FigJam is a no-brainer. If you’re more focused on execution rather than ideation, you might not use it as often

Pros

  • Enables Productivity
  • Inspires Innovation
  • Saves Time
  • Client Friendly Policies

Faith O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Very easy to use

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

Its integration with Figma which makes for a seamless transition between brainstorming and UI design

What is your favorite aspect of this product?

I love its intuitive and fun interface, with playful features like stickers and emoji reactions.

What do you dislike most about this product?

Its limited advanced diagramming

What recommendations would you give to someone considering this product?

I recommend it for quick brainstorming, team collaboration, and seamless integration with Figma.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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