
What is FigJam?
FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
96 Plan to Renew
Down
2
Since last award
88 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 96%
- Negotiation and Contract:
- 94%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 96%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FigJam?
Pros
- Enables Productivity
- Continually Improving Product
- Reliable
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Infinite Canvas
Collaboration
Annotation
Role-Based Access
Sticky Notes
Screen Sharing
Multimedia Content
Record, Save, and Export Canvases
Integration with Meeting Solutions
Surveys and Polling
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Vendor Support
FigJam Reviews

Chiamaka E.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
Brainstorming made easier and fun
Likeliness to Recommend
What differentiates FigJam from other similar products?
Unlike similar products, Figjam with its interactive tools mkaes collaboration easier, fun and as well keep team involved.
What is your favorite aspect of this product?
It's difficult to choose. However, brainstorming with music and the timing feature edged out others.
What do you dislike most about this product?
whiteboard can be a bit messy when brainstorming with team and thus becomes disorganized and confusing.
What recommendations would you give to someone considering this product?
Great software for brainstorming and collaboration. I highly recommend.
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing

Laura J.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Do you know why FigJam Whiteboard is the best?
Likeliness to Recommend
What differentiates FigJam from other similar products?
It boosts customer engagement by appealing to them in various fun and playful ways, such as emojis, highlighters, tools, and reactions, thus creating a friendlier environment. Its user-friendly interface is favorable for all users, from non-designers to experts. It also facilitates real-time collaboration with the team through approachable tools.
What is your favorite aspect of this product?
It supports us and helps us to save time by offering a wide range of templates for retrospectives, and the journey of the customers and provides a roadmap for further working. It facilitates us with a community-driven ecosystem that enables the users to add widgets, plugins, and templates in order to evolve it. It is also a very helpful tool for non-technical and non-designers.
What do you dislike most about this product?
Its simplicity is also a hurdle for experts of our designing teams who demand more advanced customization choices for intricate workflows or high-level business-oriented features. It also requires strong internet connectivity for real-time collaboration which also limits offline access.
What recommendations would you give to someone considering this product?
To enhance the working experience and to save your precious time. It is suggested to leverage with Figma community for plugins, templates, and widgets. Before committing to it, hold a session with your design team to assess its alignment with your work.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features

Sinmiloluwa O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
It's a fantastic software
Likeliness to Recommend
What differentiates FigJam from other similar products?
Its Cross-platform compatibility
What is your favorite aspect of this product?
Its Customizable templates
What do you dislike most about this product?
Its Integrations with certain tools may be limited
What recommendations would you give to someone considering this product?
It's a great product for new users
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy