
What is FigJam?
FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
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1
Since last award
96 Plan to Renew
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2
Since last award
88 Satisfaction of Cost Relative to Value
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1
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 94%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 96%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FigJam?
Pros
- Enables Productivity
- Continually Improving Product
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Role-Based Access
Sticky Notes
Screen Sharing
Multimedia Content
Record, Save, and Export Canvases
Integration with Meeting Solutions
Surveys and Polling
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Vendor Support
Ease of IT Administration
FigJam Reviews

Romi K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2023
A must-companion for PMs and UI/UX designers
Likeliness to Recommend
What differentiates FigJam from other similar products?
It's just more reliable and since a lot of UI/UX designers are already designing on Figma it makes more sense o use FigJam for collaboration, feedback, etc. I have tried Freehand and it looks way cooler than FigJam but FigJam seems more reliable and compatible with my needs.
What is your favorite aspect of this product?
Share designs and UX stuff for review and during the meetings, we can all just jump on a whiteboard and do our brainstorming and it makes us feel like we are in the same room.
What do you dislike most about this product?
As I said earlier nothing in particular but maybe just a revamp of the UI and some polishing to make it more eye catchy like freehand.
What recommendations would you give to someone considering this product?
From a veteran UI/UX designer's point of view - GO FOR IT.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy

Laura J.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Do you know why FigJam Whiteboard is the best?
Likeliness to Recommend
What differentiates FigJam from other similar products?
It boosts customer engagement by appealing to them in various fun and playful ways, such as emojis, highlighters, tools, and reactions, thus creating a friendlier environment. Its user-friendly interface is favorable for all users, from non-designers to experts. It also facilitates real-time collaboration with the team through approachable tools.
What is your favorite aspect of this product?
It supports us and helps us to save time by offering a wide range of templates for retrospectives, and the journey of the customers and provides a roadmap for further working. It facilitates us with a community-driven ecosystem that enables the users to add widgets, plugins, and templates in order to evolve it. It is also a very helpful tool for non-technical and non-designers.
What do you dislike most about this product?
Its simplicity is also a hurdle for experts of our designing teams who demand more advanced customization choices for intricate workflows or high-level business-oriented features. It also requires strong internet connectivity for real-time collaboration which also limits offline access.
What recommendations would you give to someone considering this product?
To enhance the working experience and to save your precious time. It is suggested to leverage with Figma community for plugins, templates, and widgets. Before committing to it, hold a session with your design team to assess its alignment with your work.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features

Sinmiloluwa O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
It's a fantastic software
Likeliness to Recommend
What differentiates FigJam from other similar products?
Its Cross-platform compatibility
What is your favorite aspect of this product?
Its Customizable templates
What do you dislike most about this product?
Its Integrations with certain tools may be limited
What recommendations would you give to someone considering this product?
It's a great product for new users
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy