This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.1 /10
CX Score
9.3 /10
Category
FigJam
9.1 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

Filter By

FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

Down 1
Since last award

96 Plan to Renew

Down 2
Since last award

88 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
94%
Conflict Resolution:
95%
Strategy & Innovation:
96%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Respectful
  • Reliable

Feature Ratings

Average 88

Collaboration

91

Infinite Canvas

90

Annotation

89

Role-Based Access

88

Sticky Notes

88

Screen Sharing

86

Multimedia Content

85

Record, Save, and Export Canvases

84

Integration with Meeting Solutions

82

Surveys and Polling

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Usability and Intuitiveness

88

Quality of Features

86

Product Strategy and Rate of Improvement

86

Business Value Created

86

Breadth of Features

86

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

83

Vendor Support

82

Ease of IT Administration

82

FigJam Reviews

Romi K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

A must-companion for PMs and UI/UX designers

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

It's just more reliable and since a lot of UI/UX designers are already designing on Figma it makes more sense o use FigJam for collaboration, feedback, etc. I have tried Freehand and it looks way cooler than FigJam but FigJam seems more reliable and compatible with my needs.

What is your favorite aspect of this product?

Share designs and UX stuff for review and during the meetings, we can all just jump on a whiteboard and do our brainstorming and it makes us feel like we are in the same room.

What do you dislike most about this product?

As I said earlier nothing in particular but maybe just a revamp of the UI and some polishing to make it more eye catchy like freehand.

What recommendations would you give to someone considering this product?

From a veteran UI/UX designer's point of view - GO FOR IT.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Laura J.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Do you know why FigJam Whiteboard is the best?

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

It boosts customer engagement by appealing to them in various fun and playful ways, such as emojis, highlighters, tools, and reactions, thus creating a friendlier environment. Its user-friendly interface is favorable for all users, from non-designers to experts. It also facilitates real-time collaboration with the team through approachable tools.

What is your favorite aspect of this product?

It supports us and helps us to save time by offering a wide range of templates for retrospectives, and the journey of the customers and provides a roadmap for further working. It facilitates us with a community-driven ecosystem that enables the users to add widgets, plugins, and templates in order to evolve it. It is also a very helpful tool for non-technical and non-designers.

What do you dislike most about this product?

Its simplicity is also a hurdle for experts of our designing teams who demand more advanced customization choices for intricate workflows or high-level business-oriented features. It also requires strong internet connectivity for real-time collaboration which also limits offline access.

What recommendations would you give to someone considering this product?

To enhance the working experience and to save your precious time. It is suggested to leverage with Figma community for plugins, templates, and widgets. Before committing to it, hold a session with your design team to assess its alignment with your work.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Sinmiloluwa O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

It's a fantastic software

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

Its Cross-platform compatibility

What is your favorite aspect of this product?

Its Customizable templates

What do you dislike most about this product?

Its Integrations with certain tools may be limited

What recommendations would you give to someone considering this product?

It's a great product for new users

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Most Popular FigJam Comparisons