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FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.1 /10
CX Score
9.3 /10
Category
FigJam
9.1 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

Down 1
Since last award

96 Plan to Renew

Down 2
Since last award

88 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
93%
Conflict Resolution:
95%
Strategy & Innovation:
96%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

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0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Respectful
  • Reliable

Feature Ratings

Average 88

Infinite Canvas

90

Collaboration

90

Annotation

88

Role-Based Access

88

Sticky Notes

87

Screen Sharing

86

Multimedia Content

85

Record, Save, and Export Canvases

84

Integration with Meeting Solutions

82

Surveys and Polling

81

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

86

Business Value Created

86

Quality of Features

86

Breadth of Features

86

Ease of Data Integration

84

Ease of Customization

83

Availability and Quality of Training

83

Vendor Support

81

Ease of IT Administration

81

FigJam Reviews

Simon D.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Large number of shapes and icons for diagramming

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

Providing free templates for users and easy to duplicate pages.

What is your favorite aspect of this product?

Easily customize standard formatting for shapes or other visual tools.

What do you dislike most about this product?

The page tends to slow down when working with complex workflows spanning multiple shapes and layers.

What recommendations would you give to someone considering this product?

Particularly useful for implementing new and updated process flows across demographics and departments.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matheus E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Share is fun!

Likeliness to Recommend

8 /10

What differentiates FigJam from other similar products?

FigJam sets itself apart with real-time collaboration, visual brainstorming, seamless Figma integration, user-friendly interface, interactive elements, and customizable templates for dynamic idea development.

What is your favorite aspect of this product?

FigJam's real-time collaboration and its seamless integration with Figma for a streamlined creative workflow.

What do you dislike most about this product?

FigJam's learning curve for those unfamiliar with visual collaboration tools or its feature limitations compared to more specialized applications.

What recommendations would you give to someone considering this product?

Explore tutorials, start small, collaborate effectively, use templates, integrate with Figma, encourage team engagement, and provide feedback for optimal FigJam use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anant U.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

An excell way to collaborate with you team members

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

The user can work on a given ui based project

What is your favorite aspect of this product?

To integrate meetings into the ui/UX design

What do you dislike most about this product?

There are some issues with the alignment of the assets or elemensts

What recommendations would you give to someone considering this product?

To integrate visual studio code or other such ide

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Security Frustrates

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