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Expensify

Expensify

Composite Score
8.9 /10
CX Score
8.9 /10
Category
Expensify
8.9 /10

What is Expensify?

Expensify is a simple way to manage your business expenses. Just snap a quick picture of the receipt with our App and it's completed. Expensify's SmartScan technology will read receipts and input all the information for you. Expensify can also automatically import expenses directly from your bank and credit card and generate an IRS guaranteed e-Receipt.

Company Details


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Awards & Recognition

Expensify won the following awards in the Expense Management category

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Expensify Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Expensify.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Expensify?

0% Negative
10% Neutral
90% Positive

Pros

  • Fair
  • Transparent
  • Altruistic
  • Performance Enhancing

Feature Ratings

Average 89

Optical Character Recognition

91

Expense Detail Tracking

90

Receipt Image Submission

90

Expense Policy Aware

90

Mobile App or Mobile Browser Support

89

Approval Workflow

89

Expense Itemization

88

Single Sign-On (SSO)

88

Desktop Browser Support

88

Multi Currency

87

Travel Profile

83

Vendor Capability Ratings

Average 87

Usability and Intuitiveness

91

Ease of Implementation

90

Quality of Features

87

Ease of Customization

87

Breadth of Features

87

Ease of IT Administration

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

86

Business Value Created

86

Vendor Support

85

Ease of Data Integration

83

Expensify Reviews

Mahesh P.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Demystifies the complex expense management process

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

The Expensify app offers a business credit card called the Expensify Card. This app allows us to track expenses, submit expense reports, pay bills, generate invoices, collect payments, track mileage, and plan trips with the company’s SmartScan technology.

What is your favorite aspect of this product?

We get payment notifications and updates once an invoice has been paid, with payment status automatically updated in our accounting software

What do you dislike most about this product?

The Scanner fails sometimes and this interferes with scanning and digitizing receipts to create an electronic trail to easily access records when I need them

What recommendations would you give to someone considering this product?

The Expensify interface is clean and easy to navigate. All of your records are separated easily into distinct categories. You can even mark off entire vendors as work-related or personal instead of going through each transaction manually

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fred A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Thoroughly automated expense tracking

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

Expensify simplifies the management of expenses and allows quick addition of cash expenses. It automatically imports all card transactions and captures various billable expenses such as mileage and time

What is your favorite aspect of this product?

With the facility of unlimited receipt upload and storage, we got rid of the paper receipts and manual operations. Other features related to receipt management include the smart scanning and receipt forwarding

What do you dislike most about this product?

The corporate card integrations on Expensify have limited support regarding receipt imports. Also the approval workflows could use more flexibility

What recommendations would you give to someone considering this product?

Expensify is highly scalable for small, midsize, and enterprises organizations. Expensify makes it fairly ease to use and can be accessed on your mobile phone

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Angelina M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Digital app to manage expense on the go

Likeliness to Recommend

9 /10

What differentiates Expensify from other similar products?

One of the most useful benefits of using Expensify is the ability to create approval workflows within tye app. It allows customization of expense policy to flag purchases that need a manager's review

What is your favorite aspect of this product?

The ability to set a spending limit every time an employee sets out on a business trip. The system also notifies employees after they upload their receipts to let them know how close to the budget they are

What do you dislike most about this product?

The Expensify app's GPS doesn't always track my mileage correctly from beginning to the end of the trip and this makes it difficult to calculate the mileage expense

What recommendations would you give to someone considering this product?

The goal of Expensify is to help you work more efficiently, reduce errors in your accounting and prevent fraud within your business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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