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Everlaw

Everlaw

Composite Score
7.5 /10
CX Score
7.8 /10
Category
Everlaw
7.5 /10

What is Everlaw?

Everlaw combines speed, security, and ease-of-use into a comprehensive solution that unlocks the collaborative power of teams to investigate issues more thoroughly, uncover truth more quickly, and present their findings more clearly. A modern approach to ediscovery that enables teams to quickly and easily discover relevant information, reveal details hidden in huge document troves, and collaboratively act on the information.

Company Details


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Awards & Recognition

Everlaw won the following awards in the eDiscovery category

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Everlaw Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Everlaw.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

93 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Everlaw?

2% Negative
7% Neutral
91% Positive

Pros

  • Effective Service
  • Client Friendly Policies
  • Altruistic
  • Acts with Integrity

Feature Ratings

Average 78

Audio Transcription

84

Native Format

83

Tagging Metadata and Organization

82

Email Threading

79

Review

79

Chain of Custody Preservation

79

Legal Hold

79

Annotations

77

Data Analysis and Visualization

76

Optical Character Recognition

76

Classification and Data Parsing

75

Vendor Capability Ratings

Average 78

Ease of Data Integration

80

Breadth of Features

80

Ease of IT Administration

80

Ease of Customization

80

Quality of Features

79

Ease of Implementation

78

Availability and Quality of Training

77

Usability and Intuitiveness

77

Business Value Created

77

Vendor Support

76

Product Strategy and Rate of Improvement

75

Everlaw Reviews

Tony G.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2020

Easy to use. A bit pricey fantastic product

Likeliness to Recommend

10 /10

What differentiates Everlaw from other similar products?

Better quality and procurement

What is your favorite aspect of this product?

Logistics and transportation

What do you dislike most about this product?

Ability to fail when system goes array

What recommendations would you give to someone considering this product?

Keep your head up

Pros

  • Inspires Innovation
  • Client Friendly Policies
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Security Frustrates
  • Inhibits Innovation
  • Less Productive

Charles G.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2020

A Constantly Innovating Discovery Software

Likeliness to Recommend

8 /10

What differentiates Everlaw from other similar products?

Increased security and transparency in relation to its competitors

What is your favorite aspect of this product?

Everlaw is constantly improving and staying up to date on security features

What do you dislike most about this product?

Nothing so far, it has been a fantastic change

What recommendations would you give to someone considering this product?

Make your decision with long term success in mind

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Susan W.

  • Role: Public Sector
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2020

"Terrific Product!" "Easy To Use"

Likeliness to Recommend

8 /10

What differentiates Everlaw from other similar products?

The way everything is linked together it is a very well thought out prigram.

What is your favorite aspect of this product?

The ease of the program and the security. It is hard to pick just one thing. Having all of your info stored in tte clouds and used by several people it has made everything click for our team.

What do you dislike most about this product?

I really can not think of anything yet. We are still new.

What recommendations would you give to someone considering this product?

Have patients, take your time and have fun with your team and Everlaw's team leaders. You will be very happy you got this product.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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