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Everlaw

Everlaw

Composite Score
7.5 /10
CX Score
7.8 /10
Category
Everlaw
7.5 /10

What is Everlaw?

Everlaw combines speed, security, and ease-of-use into a comprehensive solution that unlocks the collaborative power of teams to investigate issues more thoroughly, uncover truth more quickly, and present their findings more clearly. A modern approach to ediscovery that enables teams to quickly and easily discover relevant information, reveal details hidden in huge document troves, and collaboratively act on the information.

Company Details


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Awards & Recognition

Everlaw won the following awards in the eDiscovery category

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Everlaw Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Everlaw.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

93 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Everlaw?

2% Negative
7% Neutral
91% Positive

Pros

  • Effective Service
  • Client Friendly Policies
  • Altruistic
  • Acts with Integrity

Feature Ratings

Average 78

Audio Transcription

84

Native Format

83

Tagging Metadata and Organization

82

Email Threading

79

Review

79

Chain of Custody Preservation

79

Legal Hold

79

Annotations

77

Data Analysis and Visualization

76

Optical Character Recognition

76

Classification and Data Parsing

75

Vendor Capability Ratings

Average 78

Ease of Data Integration

80

Breadth of Features

80

Ease of IT Administration

80

Ease of Customization

80

Quality of Features

79

Ease of Implementation

78

Availability and Quality of Training

77

Usability and Intuitiveness

77

Business Value Created

77

Vendor Support

76

Product Strategy and Rate of Improvement

75

Everlaw Reviews

Aashni S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Unique features of Everlaw

Likeliness to Recommend

8 /10

What differentiates Everlaw from other similar products?

Everlaw has predictive coding hence allowing it to accurately identify documents and prioritize them for review.

What is your favorite aspect of this product?

Everlaw is easy o use due to its user-friendly interface.

What do you dislike most about this product?

Everlaw is a expensive compared to other eDiscovery platforms.

What recommendations would you give to someone considering this product?

One needs to evaluate their specific eDiscovery needs and determine whether Everlaw will meet those needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alan S.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The ever-most dependable and quick-working tool

Likeliness to Recommend

9 /10

What differentiates Everlaw from other similar products?

Everlaw offers a variety of dataset views that make it possible to quickly identify a batch, production, duplicates, or family and code them individually or collectively. Without needing to learn how to "conduct sophisticated searches," we may quickly edit or find crucial documents.

What is your favorite aspect of this product?

I have finally discovered the top platform available. Everlaw is by far the best user-friendly and time-saving platform out there. For each new batch of documents, one can modify the window format and coding order using the various pre-sets. None of the other platforms can do this. Coding can be established for the entire review, however, each reviewer can customize their appearance and is grouped to enable one-click coding for papers that are regularly repeated and have similar coding.

What do you dislike most about this product?

Although there are workarounds for broad searches, it would be useful to have this capability. For the CAL reviews, it would also be ideal if the refresh cycle was shorter than 24 hours, especially for a large team. Shortening it would result in a more effective workflow overall.

What recommendations would you give to someone considering this product?

I think this program is fantastic. I believe new users will be able to pick it up fairly quickly. The customer service crew at Everlaw is extremely knowledgeable and available at all times. They also have a ton of internet tools you may use.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Effective Service

Cedric H.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Simple method for finding documentation

Likeliness to Recommend

10 /10

What differentiates Everlaw from other similar products?

Sorting through papers depending on our internal retention schedules is one issue my team is solving with Everlaw, and Everlaw's customizable choices for searching documents are making this process much easier and a lot less of a hassle. In addition, the capability to provide transcriptions for our video clips is one advantage my team has noticed from using it.

What is your favorite aspect of this product?

For instance, I adore the capability to group emails with their attachments. I enjoy being able to choose which buttons will appear during the coding process and the menu arrangement when I generate document sets to distribute to paralegals in our division. It takes almost no time at all to go on to the next document, and Everlaw makes using our conventional, on-premises e-discovery management software easier.

What do you dislike most about this product?

There is no usual sub-folding process like there is on other platforms, thus if dealing with a major subject, make sure to stay organized. A partial STR list search would be preferable to searching the entire list because it requires more work each time a different subset of the original is required.

What recommendations would you give to someone considering this product?

Regardless of one's proficiency with database searches, Everlaw is incredibly simple to learn and use and will be useful for anyone in need of a user-friendly tool to do searches and investigations. I've used different tools for many years, and I had no trouble figuring out how to use Everlaw effectively for my evidential investigations.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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