What is Everbridge Mass Notification?
Mass Notification prioritizes ease-of-use, allowing users at all levels to quickly and easily send emergency communications through the most intuitive user interface on the market. Providing a secure, scalable, and reliable emergency management application, Everbridge Mass Notification with Incident Communications enables enterprises and governmental entities to send notifications to individuals or groups to keep them informed before, during and after critical events.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
96 Plan to Renew
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+67 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Everbridge Mass Notification?
Pros
- Respectful
- Fair
- Reliable
- Continually Improving Product
Cons
- Vendor's Interest First
- Under Delivered
- Commodity Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Message Status Reporting
Scheduled Messaging
Single Sign-On (SSO)
Contact Information Encryption
Location-Based Notification
Multi-Channel Mass Notification
Distribution Lists
Scripting
Vendor Capability Ratings
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Implementation
Availability and Quality of Training
Business Value Created
Ease of Customization
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Everbridge Mass Notification Reviews
Anish M.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Reliable performance
Likeliness to Recommend
What differentiates Everbridge Mass Notification from other similar products?
It has a multi channel and multi country communication capabilities, provides added integration capabilities and geo targeting feature.
What is your favorite aspect of this product?
It is a reliable immediate multi channel mass notification system and enables reaching out to target audiences effectively.
What do you dislike most about this product?
Nothing much but the User Interface for new users was quite complex.
What recommendations would you give to someone considering this product?
Evaluate if the cost aligns with your organization's needs and value it brings as an output.
Pros
- Reliable
- Enables Productivity
- Respectful
- Security Protects
Xavier B.
- Role: Operations
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jan 2022
Great for local emergency notifications!
Likeliness to Recommend
What differentiates Everbridge Mass Notification from other similar products?
It's fully integrated with so many more features. It's not just mass messaging.
What is your favorite aspect of this product?
Localized updates
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
Get it to send multiple scheduled/unscheduled messages to a big team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Richard C.
- Role: Information Technology
- Industry: Utilities
- Involvement: IT Leader or Manager
Submitted May 2021
Everbridge is perfect for emergency communication
Likeliness to Recommend
What differentiates Everbridge Mass Notification from other similar products?
Everbridge is the leader in this space. They can offer better pricing and features than their competitors. During our RFP process, the next closest vendor in requirements match was almost $300K more expensive. We got everything we wanted for a fraction of that price.
What is your favorite aspect of this product?
I love how easy it was to use. We were all trained, but it didn't take long to learn just by poking around and testing the platform. It is so easy to use. I also love the templates feature. Most of our messages play easy with templates, so that's a huge time saver.
What do you dislike most about this product?
Loading contacts was the worst part of the experience. There also isn't any integration between Active Directory and Everbridge, so when a change is made in AD, we have to remember to make the change in Everbridge too. I'm sure we're already imbalanced, and we're not even a year into using this on a day-to-day basis.
What recommendations would you give to someone considering this product?
Do your research, but know that Everbridge is the best for a reason. There are a lot of similar products, but none can offer you the features and functionality, and best yet the price, that Everbridge offers.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
