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eSentire

eSentire

Composite Score
8.0 /10
CX Score
8.4 /10
Category
eSentire
8.0 /10

What is eSentire?

eSentire is Managed Detection and Response, protecting your critical data and applications. It provides complete, multi-signal Managed Detection and Response providing 24/7 cutting-edge protection against cyber attackers that bypass traditional cybersecurity controls. eSentire MDR means high fidelity detection and unparalleled response. You shouldn’t settle for partial security, so we ingest multiple signals, correlating data across your network, endpoint, log, and cloud sources to disrupt threats before they impact your business.

Company Details


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Awards & Recognition

eSentire won the following awards in the Managed Detection & Response category

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eSentire Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on eSentire.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love eSentire?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

24/7/365 Security Monitoring

94

Compliance Reporting and Archival Mechanisms

94

Threat Intelligence

88

IOC Focus and Management

88

Real-Time Threat and Anomaly Detection

88

Proactive Threat Hunting

88

Incident Management

87

Technology Management

86

Use of the MITRE ATT&CK Framework

85

Standardized Playbooks

84

Risk Scoring & Remediation Act

83

Vendor Capability Ratings

Average 84

Breadth of Features

90

Product Strategy and Rate of Improvement

88

Vendor Support

88

Ease of Implementation

87

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

83

Quality of Features

82

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

78

eSentire Reviews

  • Role: C-Level
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2022

Best in show.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vassilis B.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Fantastic with the power of elite threat hunting

Likeliness to Recommend

10 /10

What differentiates eSentire from other similar products?

It provides threat protection capabilities that go beyond alerting to disrupt threats to protect our systems. It provides full network visibility eliminating attack blindspots that traditional technologies miss.

What is your favorite aspect of this product?

Highly-customizable rules and policies, including executable white lists, geo-IP, and blocking access to specific rules. The peace of mind it brings to the company through automatic blocking and immediate alerting is of huge value

What do you dislike most about this product?

It's regular reports should be improved to surface clear, useful statistics that we can use to prove the need for focused security investments to management

What recommendations would you give to someone considering this product?

Provides a comprehensive view of threats across networks. eSentire experts continuously manage and tune preventative measures ensuring automated blocking of known, unknown and file-less attacks

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Darryl B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

In terms of cybersecurity is the best.

Likeliness to Recommend

9 /10

What differentiates eSentire from other similar products?

As an eSentire customer for the past 2 years, I find it impressive how the company has grown while maintaining the same high level of service. Experts at what they do. They also know how important it is to educate customers about new cybersecurity threats. An al-a-carte menu allows customers to pick and choose what they want. We analyzed our environment's specific needs and chose the best fit. Their products are priced similarly to those of their competitors.

What is your favorite aspect of this product?

I appreciate our partnership with eSentire because it allows us to continue to protect our environment. The SOC and our Account Manager respond quickly to any issues we may have. Access to technical expertise is easy to find. 24-7.

What do you dislike most about this product?

Every time they ask about selling a new product, they're trying to upsell you. Because they're not overly aggressive, it's a good thing that they are. At the very least, they should have asked. As a result of their heavy accents, it can be difficult to understand what they're saying at times.

What recommendations would you give to someone considering this product?

I feel that by bringing all of the tools under the umbrella of eSentire, especially the soft one, we can bring about significant changes at the corporate level. I urge that you go with the soft one.

Pros

  • Reliable
  • Unique Features
  • Effective Service
  • Saves Time

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