What is eSentire?
eSentire is Managed Detection and Response, protecting your critical data and applications. It provides complete, multi-signal Managed Detection and Response providing 24/7 cutting-edge protection against cyber attackers that bypass traditional cybersecurity controls. eSentire MDR means high fidelity detection and unparalleled response. You shouldn’t settle for partial security, so we ingest multiple signals, correlating data across your network, endpoint, log, and cloud sources to disrupt threats before they impact your business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love eSentire?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
24/7/365 Security Monitoring
Threat Intelligence
IOC Focus and Management
Automated Threat Hunting
Real-Time Threat and Anomaly Detection
Proactive Threat Hunting
Incident Management
Compliance Reporting and Archival Mechanisms
Use of the MITRE ATT&CK Framework
Standardized Playbooks
Technology Management
Vendor Capability Ratings
Business Value Created
Breadth of Features
Vendor Support
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Quality of Features
Usability and Intuitiveness
Ease of Customization
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eSentire Reviews
Aman A.
- Role: Information Technology
- Industry: Finance
- Involvement: Vendor Management and Renewal
Submitted Jun 2026
Great company to work with.
Likeliness to Recommend
What differentiates eSentire from other similar products?
Impressed with their vendor agnostic approach. It’s not limited to just alerting but also the active response. They are very aggressive is threat containment which is great. Over all they have a very knowledgeable team.
What is your favorite aspect of this product?
Being vendor agnostic, transparency and quick incidence response time.
What do you dislike most about this product?
Nothing really. They do a good job. They are local, responsive and have 24x7 support and have a good team.
What recommendations would you give to someone considering this product?
I would recommend eSentire especially for the small to mid sized organizations. They will take good care of u.
Pros
- Enables Productivity
- Inspires Innovation
- Caring
- Saves Time
Rakind M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Software is good an reliable
Likeliness to Recommend
What differentiates eSentire from other similar products?
Customer service and cost
What is your favorite aspect of this product?
24/7 monitoring is the best part
What do you dislike most about this product?
Machine learning needs some improvement
What recommendations would you give to someone considering this product?
You should invest if you focus on Cost and 24/7 montioring
Pros
- Trustworthy
- Efficient Service
- Caring
- Helps Innovate
Nitin G.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Expert-Driven, 24/7 Security with a Premium Price
Likeliness to Recommend
What differentiates eSentire from other similar products?
eSentire stands out with its combination of 24/7 managed detection and response (MDR), expert threat hunting, and proprietary threat intelligence. It offers tailored security services for small and medium-sized businesses, providing a scalable solution with a focus on fast response times and proactive threat mitigation without the need for in-house expertise.
What is your favorite aspect of this product?
My favorite aspect of eSentire is its 24/7 expert threat hunting. The continuous, proactive monitoring and rapid response help identify and mitigate threats before they can cause significant harm, providing businesses with a strong, always-on security layer without requiring extensive in-house expertise or resources.
What do you dislike most about this product?
One downside of eSentire is that its pricing may be higher compared to some other MDR services, making it less accessible for smaller businesses or those with tighter cybersecurity budgets. While the service is comprehensive, the cost might not be justifiable for organizations with simpler security needs.
What recommendations would you give to someone considering this product?
I recommend considering eSentire if your business needs continuous, expert-driven security and has the budget for a premium, managed solution. It's ideal for small to mid-sized businesses lacking dedicated cybersecurity teams. However, assess whether the cost aligns with your security requirements, especially if your needs are more basic.
Pros
- Trustworthy
- Efficient Service
- Client's Interest First
- Generous Negotitation
