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eSentire

eSentire

Composite Score
8.0 /10
CX Score
8.4 /10
Category
eSentire
8.0 /10

What is eSentire?

eSentire is Managed Detection and Response, protecting your critical data and applications. It provides complete, multi-signal Managed Detection and Response providing 24/7 cutting-edge protection against cyber attackers that bypass traditional cybersecurity controls. eSentire MDR means high fidelity detection and unparalleled response. You shouldn’t settle for partial security, so we ingest multiple signals, correlating data across your network, endpoint, log, and cloud sources to disrupt threats before they impact your business.

Company Details


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Awards & Recognition

eSentire won the following awards in the Managed Detection & Response category

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eSentire Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on eSentire.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
98%
Negotiation and Contract:
98%
Conflict Resolution:
97%
Strategy & Innovation:
99%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love eSentire?

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7% Negative
0% Neutral
93% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

24/7/365 Security Monitoring

95

Threat Intelligence

88

IOC Focus and Management

88

Automated Threat Hunting

88

Proactive Threat Hunting

88

Real-Time Threat and Anomaly Detection

88

Compliance Reporting and Archival Mechanisms

87

Incident Management

86

Use of the MITRE ATT&CK Framework

85

Standardized Playbooks

84

Technology Management

84

Vendor Capability Ratings

Average 83

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Vendor Support

85

Ease of IT Administration

85

Ease of Implementation

84

Availability and Quality of Training

84

Business Value Created

83

Ease of Data Integration

83

Quality of Features

81

Usability and Intuitiveness

77

Ease of Customization

76

eSentire Reviews

Jacob H.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

I can confidently say that, protect yourself

Likeliness to Recommend

9 /10

What differentiates eSentire from other similar products?

This is the primary reason that sets eSentire apart from other products; being fully automated from detection to responding, the users are assured of a protected network all the time.

What is your favorite aspect of this product?

According to me, its greatest strength is the simplicity of the interface, which allows beginners at cybersecurity to understand it without difficulty.

What do you dislike most about this product?

In what I have least preference for, I can opine that at times, the automatic response can sometimes produce a wrong result which can be quite irritating at times. But, I can live with it because I appreciate the level of security which eSentire provides.

What recommendations would you give to someone considering this product?

All and all, any organisation concern who is in search of a good and efficient solution with regards to, cybersecurity can risk placing their bet on the eSentire software. It is, therefore, a perfect software that can detect threats before they occur and has a friendly interface, coupled it with the fact that it has a 24/7 support, make it essential software in today’s world. It is still worth a try!

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Saves Time

Rakind M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Software is good an reliable

Likeliness to Recommend

8 /10

What differentiates eSentire from other similar products?

Customer service and cost

What is your favorite aspect of this product?

24/7 monitoring is the best part

What do you dislike most about this product?

Machine learning needs some improvement

What recommendations would you give to someone considering this product?

You should invest if you focus on Cost and 24/7 montioring

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Helps Innovate

Nitin G.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2025

Expert-Driven, 24/7 Security with a Premium Price

Likeliness to Recommend

8 /10

What differentiates eSentire from other similar products?

eSentire stands out with its combination of 24/7 managed detection and response (MDR), expert threat hunting, and proprietary threat intelligence. It offers tailored security services for small and medium-sized businesses, providing a scalable solution with a focus on fast response times and proactive threat mitigation without the need for in-house expertise.

What is your favorite aspect of this product?

My favorite aspect of eSentire is its 24/7 expert threat hunting. The continuous, proactive monitoring and rapid response help identify and mitigate threats before they can cause significant harm, providing businesses with a strong, always-on security layer without requiring extensive in-house expertise or resources.

What do you dislike most about this product?

One downside of eSentire is that its pricing may be higher compared to some other MDR services, making it less accessible for smaller businesses or those with tighter cybersecurity budgets. While the service is comprehensive, the cost might not be justifiable for organizations with simpler security needs.

What recommendations would you give to someone considering this product?

I recommend considering eSentire if your business needs continuous, expert-driven security and has the budget for a premium, managed solution. It's ideal for small to mid-sized businesses lacking dedicated cybersecurity teams. However, assess whether the cost aligns with your security requirements, especially if your needs are more basic.

Pros

  • Trustworthy
  • Efficient Service
  • Client's Interest First
  • Generous Negotitation

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