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EnableX Communication APIs Logo Award Winner Product Badge
EnableX Communication APIs Logo Award Winner Product Badge
EnableX

EnableX Communication APIs

Composite Score
7.9 /10
CX Score
8.3 /10
Category
EnableX Communication APIs
7.9 /10

What is EnableX Communication APIs?

EnableX is Asia’s leading Cloud Communications solution provider offering fast and reliable full-stack communications APIs and SDKs to build an engaging in-app experience. Powered with WebRTC, it allows businesses to integrate Video, Voice, Chat and SMS capability right into the app and site.

Company Details


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Awards & Recognition

EnableX Communication APIs won the following awards in the Communications Platform as a Service category

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EnableX Communication APIs Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on EnableX Communication APIs.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

Down 1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
97%
Conflict Resolution:
99%
Strategy & Innovation:
95%
Service Experience:
100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love EnableX Communication APIs?

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0% Negative
0% Neutral
100% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 84

WebRTC-based Calling

100

Drag and Drop User Interface

91

Software Development Kit

90

Communication APIs

88

Integration APIs

87

AI Engine for CPaaS

86

MMS API

83

Cloud Integration

81

Online Cloud Platform

81

Code Libraries

80

Vendor Capability Ratings

Average 80

Vendor Support

88

Ease of Implementation

83

Business Value Created

83

Ease of Data Integration

82

Availability and Quality of Training

80

Ease of IT Administration

79

Product Strategy and Rate of Improvement

78

Quality of Features

77

Breadth of Features

77

Ease of Customization

76

Usability and Intuitiveness

76

EnableX Communication APIs Screenshots

EnableX Communication APIs Downloads

EnableX Communication APIs Videos

EnableX Communication APIs Reviews

Nicolas S.

  • Role: Information Technology
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Powerful APIs get the job done

Likeliness to Recommend

9 /10

What differentiates EnableX Communication APIs from other similar products?

Easy to implement, the team is patient & supportive.

What is your favorite aspect of this product?

Easy API integrations helped us achieve agility.

What do you dislike most about this product?

Easy to access FAQs would be nice.

What recommendations would you give to someone considering this product?

Really good communication bridge.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Quality support during the entire implementation

Likeliness to Recommend

9 /10

Pros

  • Efficient Service
  • Respectful
  • Helps Innovate
  • Trustworthy

Abakore G.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Better and Effective Communication

Likeliness to Recommend

9 /10

What differentiates EnableX Communication APIs from other similar products?

EnableX Communication APIs is fast and reliable cloud communication platform and this makes it unbeatable

What is your favorite aspect of this product?

I like that scaling EnableX Communication APIs is easy The software is fast when it comes to communication It is easy to use and very dependable

What do you dislike most about this product?

Not a single dislike as the software meets our needs

What recommendations would you give to someone considering this product?

The fact that it is fast and dependable is reason enough to recommend EnableX Communication APIs to other businesses.

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

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