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Broadcom

Edge Secure Web Gateway

Composite Score

7.9 /10

CX Score

8.1 /10

56 Reviews Write a Review

What is Edge Secure Web Gateway?

Advanced, cloud-enabled network security for anyone, anywhere, any device

Company Details

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Edge Secure Web Gateway Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Edge Secure Web Gateway.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

99 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Edge Secure Web Gateway?

4% Negative

9% Neutral

87% Positive

Pros

Respectful
Fair
Reliable
Effective Service

Feature Ratings

Average 75

Malware Detection

DLP Functionality

Sandboxing

Rule Based Policy Engine

Directory Integration

SSL Scanning

Application Control

URL Categorization

Analytics and Reporting

URL Filtering

Unified Management Interface

Vendor Capability Ratings

Average 73

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Business Value Created

Edge Secure Web Gateway Reviews

Lucas R.

Role: Operations
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2020

Perfect for a small to medium sized organization

Likeliness to Recommend

8 /10

What differentiates Edge Secure Web Gateway from other similar products?

Simple user interface and use-ability and great customer service

What is your favorite aspect of this product?

Great cost and great service

What do you dislike most about this product?

Does not apply

What recommendations would you give to someone considering this product?

Consider the upgrade for more features

Pros

Trustworthy
Acts with Integrity
Helps Innovate
Continually Improving Product

Melissa H.

Role: C-Level
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2020

Easy to use, but pricey.

Likeliness to Recommend

6 /10

What differentiates Edge Secure Web Gateway from other similar products?

They are an established well known company.

What is your favorite aspect of this product?

It’s easy to use.

What do you dislike most about this product?

It’s costly to use.

What recommendations would you give to someone considering this product?

Consider the costs and time involved.

Pros

Continually Improving Product
Enables Productivity
Efficient Service
Inspires Innovation

Cons

Vendor's Interest First
Less Friendly Negotiation

Role: Industry Specific Role
Industry: Engineering
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Feb 2020

Effective customizable web security

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Reliable
Security Protects
Helps Innovate

Cons

Leverages Incumbent Status

How We Deliver

Edge Secure Web Gateway

What is Edge Secure Web Gateway?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

Edge Secure Web Gateway Ratings

82 Likeliness to Recommend

99 Plan to Renew

1 Since last award

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Edge Secure Web Gateway?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Malware Detection Detects malware based on signature-based and heuristic engines

DLP Functionality Define policies to prevent loss of sensitive electronic data. Capabilities include content-aware DLP.

Sandboxing Inspection of executable files in a protected environment to detect malicious behavior. Performs real-time analysis of web objects using browser code emulation.

Rule Based Policy Engine The solution comes out of the box with a library of customizable policies covering device type, user ID, user group, and multiple attributes.

Directory Integration The solution integrates with AD or LDAP to manage web security policies in the organization.

SSL Scanning Scan and monitor websites with SSL security for malicious content.

Application Control The solution provides ICAP support, anti-circumvention support, and an auto-record function of all traffic session details.

URL Categorization The solution performs real-time unknown URL categorization supported by an out-of-the-box library of policies.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

URL Filtering Manages and controls websites that end users can visit. Filters unwanted websites based on URL and can support real-time reputation incl. certificate validation

Unified Management Interface The solution allows for multi-instance deployments (hybrid, cloud and on-premise) to be managed via a single administrative interface.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Edge Secure Web Gateway Reviews

Lucas R.

Perfect for a small to medium sized organization

Likeliness to Recommend

Pros

Melissa H.

Easy to use, but pricey.

Likeliness to Recommend

Pros

Cons

Effective customizable web security

Likeliness to Recommend

Pros

Cons

Title

1
Since last award

Feature Ratings

Malware Detection

DLP Functionality

Sandboxing

Rule Based Policy Engine

Directory Integration

SSL Scanning

Application Control

URL Categorization

Analytics and Reporting

URL Filtering

Unified Management Interface

Vendor Capability Ratings

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Business Value Created