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Ecwid Logo Award Winner Product Badge
Ecwid Logo Award Winner Product Badge
Lightspeed

Ecwid

8.6 /10
Category
Ecwid
8.6 /10

What is Ecwid?

Ecwid is a shopping cart that allows anyone to easily create online store and sell everywhere from Facebook to mobile.

Company Details


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Awards & Recognition

Ecwid won the following awards in the B2C eCommerce category

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Ecwid Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ecwid.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ecwid?

5% Negative
7% Neutral
88% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Fair
  • Acts with Integrity

Feature Ratings

Average 79

Catalog Management

83

Order Portal

82

Payment Processing

81

Integrated Search

80

Content Localization

80

Order Management

80

Microsite Management

78

Content Management

78

Predictive Recommendations

77

Reporting and Analytics

76

Retargeting Capabilities

75

Vendor Capability Ratings

Average 78

Ease of Implementation

82

Usability and Intuitiveness

81

Ease of IT Administration

80

Ease of Data Integration

80

Business Value Created

79

Vendor Support

78

Availability and Quality of Training

78

Ease of Customization

77

Quality of Features

77

Breadth of Features

75

Product Strategy and Rate of Improvement

73

Ecwid Reviews

Carlos Eduardo D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Ecwid is the best trading platform

Likeliness to Recommend

9 /10

What differentiates Ecwid from other similar products?

Our small company is small, we don't really have several departments, but we originally started using Ecwid because I needed an easy way to run e-commerce. I'm not very tech savvy and would like to keep the service simple. We only have several products, so I don't need anything sophisticated. I have a feeling we can grow with Ecwid...as an e-commerce user, I can grow in the process.

What is your favorite aspect of this product?

It's all very clear and simple. It's like e-commerce for dummies. In my time with Ecwid, there have been no major updates or crazy changes to their format, so I know that when I log in to do my business tasks, I can always find what I need and easily fill in what I have on hand. . With little confusion, it was necessary to contact customer service for help.

What do you dislike most about this product?

I would like to be able to combine my account with PirateShip shipping service. I would like to be able to link my Venmo merchant account for payment options. This may be due to my own lack of knowledge, but I have not yet figured out how to manage inventory levels for a single product list with multiple varieties (scents, sizes, colors).

What recommendations would you give to someone considering this product?

I think Ecwid is a good option for companies that face an atypical e-commerce environment and need a complete service that can serve a wide range of purposes. It may not be suitable for large companies that are already very mature. I always get the support I need in a timely manner. I love getting weekly emails on current business topics and new tips. I am often reminded to add new e-commerce tools to our strategy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Effective Service

Michael G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use, intuitive, very cost-effective.

Likeliness to Recommend

8 /10

What differentiates Ecwid from other similar products?

We use Ecwid for our catalog website. It is incredibly intuitive and easy to manage, as well as very cost-effective compared to the alternatives. The support team is fantastic, and they have a good library of application add-ons.

What is your favorite aspect of this product?

The ease of management and implementation.

What do you dislike most about this product?

My one and only detractor is with the breadth of customization available. We don't need e-commerce functionality, but it was cumbersome to get the "add to cart" CTA changed to a "Request Pricing" link leading to a pop-up form. They also don't currently offer what we call "conditional logic" when selecting product configurations. For example, if you were to sell blue shirts in medium and large and red shirts in small and medium, users are still able to select blue shirts in small and red shirts in large. Ideally, we'd be able to "gray" out the large option for the red shirts and the small option for the blue shirts.

What recommendations would you give to someone considering this product?

Continue to improve the breadth of customization available in the platform. Not much else outside of that recommendation. As stated previously, the support team is fantastic, the product is incredibly easy to use and implement, and it looks very clean on the front end. All things considered, we'd definitely recommend Ecwid.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Gerhard L.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to implement, easy to manage, effective

Likeliness to Recommend

10 /10

What differentiates Ecwid from other similar products?

Cost and ease of implementation

What is your favorite aspect of this product?

Easy to administrate

What do you dislike most about this product?

I have no dislikes

What recommendations would you give to someone considering this product?

Go for it!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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