This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
Ecwid Logo Award Winner Product Badge
Ecwid Logo Award Winner Product Badge
Lightspeed

Ecwid

Composite Score
8.4 /10
CX Score
8.6 /10
Category
Ecwid
8.4 /10

What is Ecwid?

Ecwid is a shopping cart that allows anyone to easily create online store and sell everywhere from Facebook to mobile.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Ecwid won the following awards in the B2C eCommerce category

Filter By

Ecwid Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ecwid.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

80 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ecwid?

5% Negative
7% Neutral
88% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Fair
  • Acts with Integrity

Feature Ratings

Average 79

Catalog Management

83

Order Portal

82

Payment Processing

81

Integrated Search

80

Content Localization

80

Order Management

80

Microsite Management

78

Content Management

78

Predictive Recommendations

77

Reporting and Analytics

76

Retargeting Capabilities

75

Vendor Capability Ratings

Average 78

Ease of Implementation

82

Usability and Intuitiveness

81

Ease of IT Administration

80

Ease of Data Integration

80

Business Value Created

79

Vendor Support

78

Availability and Quality of Training

78

Ease of Customization

77

Quality of Features

77

Breadth of Features

75

Product Strategy and Rate of Improvement

73

Ecwid Reviews

Sadaharu K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Leveraging Content to Drive Targeted Sales

Likeliness to Recommend

9 /10

What differentiates Ecwid from other similar products?

Ecwid's ease of connecting platforms sets it apart. Zapier connects your e-commerce solution with tools like Facebook and Mailchimp, making it easy to maintain consistent branding across all touchpoints. Updating your product catalog is also simplified, whether you're adding items on Ecwid or through POS.

What is your favorite aspect of this product?

I appreciate how Ecwid provides actionable insights, which I use to create highly relevant promotions that have significantly grown my customer base. The detailed reporting also helps with optimization. For instance, I can identify the top-selling items to feature or the slow-moving products to discount. This refined approach keeps shoppers engaged and converting.

What do you dislike most about this product?

The only limitation I observed is the inability to import new inventory automatically. However, with simple manual product syncing and the seamless flow of other essential data like orders and customers, this is a minor shortcoming compared to Ecwid's overall capabilities.

What recommendations would you give to someone considering this product?

Ecwid's integration abilities, coupled with powerful analytics, enable businesses to deliver tailored content at the right time, guiding customers smoothly along their journey. This makes the platform invaluable for growing sales through targeted, data-driven campaigns.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Saul A. C.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Online store efficiently

Likeliness to Recommend

9 /10

What differentiates Ecwid from other similar products?

What sets it apart from similar programs is its ease of use, its ability to integrate stores across multiple platforms, and its excellent customer support. This software addresses several business problems by providing an easy-to-use platform to add and manage products, process orders and payments, and customize the appearance of the store.

What is your favorite aspect of this product?

It has allowed us to increase our sales and improve the management of our online store. I like it because it is quite necessary during promotion and discount seasons, to manage sales on different platforms and to track the performance of our online store.

What do you dislike most about this product?

Integration with some payment platforms can be complicated and inventory management can be improved

What recommendations would you give to someone considering this product?

Ecwid is an excellent option to manage an online store effectively and efficiently. We recommend this software for those looking for a comprehensive and easy-to-use solution to boost their online business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Role: C-Level
  • Industry: Recreation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Feb 2023

Great platform to start your store

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Commodity Features

Most Popular Ecwid Comparisons