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ease Logo Award Winner Product Badge
ease Logo Award Winner Product Badge
ease

ease

Composite Score
8.0 /10
CX Score
8.1 /10
Category
ease
8.0 /10

What is ease?

Ease makes it simple to set up and manage benefits, onboard hires, stay compliant, and offer employees one destination for all their human resources information.

Company Details


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Awards & Recognition

ease won the following awards in the Benefits Administration category

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ease Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ease.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

91 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ease?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Efficient Service

Feature Ratings

Average 84

Benefits Administration

93

User and Enrollment Management

91

Self Service Portal

87

Regulatory Compliance

80

Archiving and Reporting

79

Contributions and Payment Tracking

79

Provider Management

79

Claims Management

78

Payroll Integration

69

Vendor Capability Ratings

Average 81

Business Value Created

88

Usability and Intuitiveness

87

Ease of Implementation

87

Ease of IT Administration

83

Availability and Quality of Training

81

Quality of Features

79

Breadth of Features

78

Ease of Data Integration

77

Vendor Support

77

Ease of Customization

76

Product Strategy and Rate of Improvement

75

ease Reviews

Carrie B.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Product is easy to use and many features available

Likeliness to Recommend

8 /10

What differentiates ease from other similar products?

Ease of use of the product and features available

What is your favorite aspect of this product?

Reporting is very good and can pull lots of data

What do you dislike most about this product?

Fixed on some items that really need better editability

What recommendations would you give to someone considering this product?

good product and easy to use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Randie A. V.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2023

Ease was a lifesaver for open enrollment!

Likeliness to Recommend

9 /10

What differentiates ease from other similar products?

I was very happy with the customization.

What is your favorite aspect of this product?

I don't have to worry about my data.

What do you dislike most about this product?

No issues.

What recommendations would you give to someone considering this product?

Would consider!

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Jeff Evans, CRM, ACSF P.

  • Role: Consultant
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Great product, and as name implies, easy to use!

Likeliness to Recommend

9 /10

What differentiates ease from other similar products?

It's fairly easy to use both in setting up groups and using for enrollment and Ben Admin, and reasonably priced.

What is your favorite aspect of this product?

Easy, intuitive, to use

What do you dislike most about this product?

Charging a pepm fee for payroll integrations

What recommendations would you give to someone considering this product?

Unless you're willing to spend a lot more or are only working with groups over 300-500, just do it!

Pros

  • Helps Innovate
  • Reliable
  • Security Protects
  • Continually Improving Product

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