What is Dynamics 365 Field Service?
Dynamics 365 for Field Service is Microsoft's answer to Field Service Management software. Dynamics 365 Field Service software dispatches the right resource to the right place at the right time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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78 Likeliness to Recommend
89 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynamics 365 Field Service?
Pros
- Unique Features
- Respectful
- Fair
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Integration
Online Booking
Field Service Workflow Management
Billing and Invoice Management
Dispatch Management
Field Service Knowledge Management
Quotes and Estimates
Field Sales Enablement
Service Scheduling
Dashboards, Analytics and Reporting
GPS Tracking
Vendor Capability Ratings
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Quality of Features
Availability and Quality of Training
Vendor Support
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Breadth of Features
Ease of Data Integration
Dynamics 365 Field Service Reviews
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2021
It has great features to explore
Likeliness to Recommend
Pros
- Trustworthy
- Inspires Innovation
- Caring
- Generous Negotitation
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Initial Implementation
Submitted Apr 2021
Very easy to use. Good customer service
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
