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Duo Security Logo
Duo Security Logo
Cisco Systems

Duo Security

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Duo Security
7.9 /10

What is Duo Security?

Duo's trusted access solution is a user-centric zero-trust security platform to protect access to sensitive data at scale for all users, all devices and all applications.

Company Details


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Duo Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Duo Security.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Duo Security?

4% Negative
9% Neutral
87% Positive

Pros

  • Unique Features
  • Efficient Service
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 80

Multi-Device Protection

86

Biometrics Authentication

85

Role and User Management

84

Browser Push Notifications

82

OTP Authentication

82

Hard Token Authentication

80

Email Authentication

79

Role-Based Multi-Factor Authentication

77

Dashboards, Analytics and Reporting

77

Integration APIs

72

Vendor Capability Ratings

Average 78

Ease of IT Administration

83

Usability and Intuitiveness

82

Ease of Implementation

82

Business Value Created

80

Quality of Features

78

Product Strategy and Rate of Improvement

77

Ease of Data Integration

76

Ease of Customization

76

Breadth of Features

76

Vendor Support

74

Availability and Quality of Training

74

Duo Security Reviews

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Nov 2023

DUO is great for MFA!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Respectful

Julie E.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Enhanced security is accessible with Duo security.

Likeliness to Recommend

8 /10

What is your favorite aspect of this product?

My online security has been greatly eased by Duo Security. Its user-friendly interface makes it simple to enable two-factor authentication (2FA). It’s adaptable to my preferences because of multiple authentication methods such as push notifications and SMS codes. Real-time alerts notify me of login attempts in real-time, providing me peace of mind and control. Even more, Duo’s dependability offers uninterrupted protection. It achieves the ideal blend of rigorous security and user convenience. Thanks to Duo, I’m certain that my accounts are safe from illegal access.

What do you dislike most about this product?

While I appreciate the positive aspects of Duo Security, the two-factor authentication process can occasionally cause a minor delay in accessing my accounts. Furthermore, some advanced functions may incur additional expenses. However, the increased security provided by Duo outweighs these slight disadvantages.

What recommendations would you give to someone considering this product?

There are other features in Duo that I appreciate, such as MFA protection and 2FA. The duo works seamlessly and will easily integrate with all of my devices. Also, customer service is the greatest in the industry, and I will receive all solutions within a reasonable timeframe. I use Duo security and strongly advise everyone to do the same.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Kedir s.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

A very good product with amazing support

Likeliness to Recommend

10 /10

What differentiates Duo Security from other similar products?

Safe and secure

What is your favorite aspect of this product?

Support for all devices and effectiveness

What do you dislike most about this product?

Sometimes a little slow

What recommendations would you give to someone considering this product?

Go for it it’s a reliable product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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