This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
Duo Security Logo
Duo Security Logo
Cisco Systems

Duo Security

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Duo Security
7.9 /10

What is Duo Security?

Duo's trusted access solution is a user-centric zero-trust security platform to protect access to sensitive data at scale for all users, all devices and all applications.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Duo Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Duo Security.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Duo Security?

4% Negative
9% Neutral
87% Positive

Pros

  • Unique Features
  • Efficient Service
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 80

Multi-Device Protection

86

Biometrics Authentication

85

Role and User Management

84

Browser Push Notifications

82

OTP Authentication

82

Hard Token Authentication

80

Email Authentication

79

Role-Based Multi-Factor Authentication

77

Dashboards, Analytics and Reporting

77

Integration APIs

72

Vendor Capability Ratings

Average 78

Ease of IT Administration

83

Usability and Intuitiveness

82

Ease of Implementation

82

Business Value Created

80

Quality of Features

78

Product Strategy and Rate of Improvement

77

Ease of Data Integration

76

Ease of Customization

76

Breadth of Features

76

Vendor Support

74

Availability and Quality of Training

74

Duo Security Reviews

Gerry G.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to implement and easy to use MFA

Likeliness to Recommend

8 /10

What differentiates Duo Security from other similar products?

Ease of use and implementation

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Needs to improve priduct around MFA fatigue and protect against SIM hijacking

What recommendations would you give to someone considering this product?

Use it wherever possible

Pros

  • Performance Enhancing
  • Security Protects
  • Helps Innovate
  • Reliable

Cons

  • Slower Product Innovation
  • Less Inspiring
  • Charges for Enhancements
  • Role: C-Level
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Wonderfully Rich product full of features

Likeliness to Recommend

8 /10

Pros

  • Enables Productivity
  • Respectful
  • Security Protects
  • Continually Improving Product

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Charges for Enhancements

Debanjan C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

CISCO DUO A RELIABLE APPLICATION

Likeliness to Recommend

9 /10

What differentiates Duo Security from other similar products?

A dependable and practical tool for enabling security and protecting sensitive consumer data is Cisco Duo. One advantage of Cisco Duo is its user-friendly two-factor authentication. It's simple to use, and when I visit the app to confirm my identity, I get push notifications on both my smartphone and smart watch. At work, I utilise Cisco Duo on a daily basis. I had no trouble downloading the free software or login in using Cisco Duo, which was also quite easy to set up. It works fine for me, therefore I don't need to contact customer service or assistance. I'm thrilled that I submitted the application.

What is your favorite aspect of this product?

Setting up was easy, and connecting to my company's VPN almost instantly authenticates you. The push notification approval method is my preference because it just needs me to tap a button on my phone. It offers cloud-based, AD-integrated SAML SSO and virtual appliance alternatives to secure even custom interfaces, and it integrates with a wide range of other off-the-shelf solutions. We used Duo to secure our VMware Horizon desktop environment; it was easy to set up and deploy, and I appreciate how easy it is to establish a connection with Active Directory. Better yet, end users found the system easy to use, which is the main advantage. Onboar

What do you dislike most about this product?

Although it may deliver push alerts more quickly, it is devoid of aspects that should worry a reputable person or company, like the ability for unauthorised users to repeatedly type the incorrect push. The limited functionality of DUO security is what bothers me; in an emergency, this would be a big problem since we wouldn't be able to use the programme if we lost our internet connection. I wish it had an alternative authentication option.

What recommendations would you give to someone considering this product?

It is one best 2FA Security tool . Just go ahead with it

Pros

  • Efficient Service
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Most Popular Duo Security Comparisons

  • Microsoft Authenticator Logo

    Microsoft Authenticator

    Compare
  • Google Authenticator Logo

    Google Authenticator

    Compare
  • Salesforce Authenticator Logo

    Salesforce Authenticator

    Compare
  • Protectimus Logo

    Protectimus

    Compare
  • LastPass Multi-Factor Authentication Logo

    LastPass Multi-Factor Authentication

    Compare
  • OKTA Adaptive Multi-Factor Authentication Logo

    OKTA Adaptive Multi-Factor Authentication

    Compare