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DSMN8

DSMN8

Composite Score
7.9 /10
CX Score
7.9 /10
Category
DSMN8
7.9 /10

What is DSMN8?

DSMN8 is a Cloud-based SaaS platform enabling employees to share company related content such as blogs and articles to their owned social media networks such as LinkedIn, Twitter, Facebook and others. DSMN8 is available as both a desktop application as well as a mobile application as an opt-in tool for all employees. DSMN8’s innovative technology helps brands tap into the power of their number one asset - their employees through an all-in-one platform.

Company Details


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Awards & Recognition

DSMN8 won the following awards in the Employee Communications category

DSMN8 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DSMN8.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DSMN8?

3% Negative
10% Neutral
87% Positive

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Feature Ratings

Average 78

News Feeds, Alerts & Notifications

83

Mobile

81

Rewards Recognition

80

Single Sign-On (SSO)

80

Employee Directory

79

Newsletter Creation

79

Emergency Notification

78

Application Integration

75

Pulse Surveys

74

Surveys and Polling

74

Instant Messaging

73

Vendor Capability Ratings

Average 81

Quality of Features

85

Ease of Implementation

84

Breadth of Features

83

Ease of Data Integration

83

Business Value Created

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Availability and Quality of Training

78

Ease of IT Administration

76

Usability and Intuitiveness

76

Vendor Support

74

DSMN8 Reviews

Alex H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

DSMN8 is a very valuable engagement tool.

Likeliness to Recommend

9 /10

What differentiates DSMN8 from other similar products?

I like that It takes such a little amount of effort on my part to share the info to my social links, that the employer brand teams/ wider company have created for us to share. I don’t even hesitate to share something anymore as I know it’ll take such a brief amount of time. I prefer that my organization has one place to collate social media content, with easy-to-use filters so I can use a small amount of time weekly to schedule all of my posts so I’m not wasting time later on.

What is your favorite aspect of this product?

The simplest thing regarding the DSMN8 platform is that the users will simply share or schedule the content for sharing via multiple platforms directly and additionally track the engagements received on those shares. There are enough positive shares of news/information/events that I will share with my friends via my social APPs. What I prefer best is that I have a tool/way to share positive info with the buddies of the social APP.

What do you dislike most about this product?

Sometimes, the APP runs slow and ought to wait for nearly one minute to show all the necessary screens. The interface isn’t friendly to use. It’s that the APP has no way to record what news I have shared or which I didn’t share. It’s better to own a filter button to see whether the news has been shared or not.

What recommendations would you give to someone considering this product?

The simplest factor about the DSMN8 platform is that it makes the company-wide content sharing simple to trace and look at the insights for the employees. Moreover, the ambassador program’s winners are rewarded by the company that they’re working for. Recommended.

Pros

  • Helps Innovate
  • Enables Productivity
  • Respectful
  • Client Friendly Policies
  • Role: Human Resources
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2022

Product is good, service is bad.

Likeliness to Recommend

4 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Caring

Vlado K.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Implemented in a day, made a full Annual ROI in 5m

Likeliness to Recommend

10 /10

What differentiates DSMN8 from other similar products?

Ease of implementation and integration with existing social media.

What is your favorite aspect of this product?

The mobile notifications and automated sharing really made it easy for top management to get involved.

What do you dislike most about this product?

Not so much to do with the product but with the limitations of social networks, to which there is no way around.

What recommendations would you give to someone considering this product?

Go for it! Be ready to be up and running within a few days, but also have a business leader take charge on the strategy, purpose and goals of implementing DSMN8

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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